I've never bought anything from Hypermotive and after this train wreck certainly never will. Displacing blame and pointing fingers is no way to run a company that claims the honorable military background thing.
Ehhh I dunno. Half the reason I'm AED tuned is not just because of his high skill and rep, but because I talk personally to the tuner and I get a response after hours and on weekends. That would be lost in your example and cause some to seek out another tuner.maybe this will be Shaun's motivation to "think bigger." AED is easily the most highly regarded tune in the coyote community.. that seems pretty obvious. His tunes often beat live, local dyno tunes. Maybe its time he take advantage of that on a national scale.
Thats crazy that all this went down. I know one of hypermotive sales reps and he came by the house one day and was talking about how much he loved his Hyper tune and how it made the exhuast burble and how great it felt and how awesome the throttle response was. I asked him who was doing the tuning and he said only jason new. I said it sounded like an AED tune and he told me it wasnt. funny now that all of this come to light...
This has been brought up before in another thread and Shaun is very busy and it takes him awhile to answer.Quick question. Is this why Shaun is not answering emails?
I emailed him a question on Monday I believe this week and I still do not have a response from him. I know he changed his email address, but I think I have the correct one. I am not bashing him, I know that Shaun is a great tuner and respected in the Ford community.
When you said "are all the tunes AED copies or just some?" where you referring to the Tunes that Hypermotive offered? I wouldn't think I have an authentic AED tune unless I purchased directly from Shaun @ AED.So are all the tunes AED copies or just some? I have a Hypermotive tune, its feel fine for the most part but the car has never idled right. Guess i need to switch tunes, again. Damn it.
It looks like Hypermotive will be added to the list of vendors to never do business with! I guess not everyone can be lucky enough to live close to a reputable shop to do there tuning... Life is good when you live close too JPC & Revolution Auto. No Drama just Top Quality Work.
It looks like Hypermotive will be added to the list of vendors to never do business with! I guess not everyone can be lucky enough to live close to a reputable shop to do there tuning... Life is good when you live close too JPC & Revolution Auto. No Drama just Top Quality Work.
I live in DFW and use Shaun's Email Tunes. Never a problem with tunes. There have been other issues that I've had and when I reached out to Shaun, he always responded in a timely manner and helped me.
e.g. I bricked my car. Totally my fault when I first used the tunes. I tried to change tunes while I was at the track. Didn't realize I had Auto Lamps on. Shaun also advised me to re-tune at home only and get a trickle charger when loading tunes. Bottom line is: Shaun's tunes are excellent and his customer service is phenomenal!