That over the weekend I heard a funny sound coming from my engine bay.
I called my dodge dealer this morning and they were very accommodating and told me to bring the car in right away. They gave me a loaner a 2017 ram truck which was a very nice gesture. I have a great relationship with this dealership.
Later in the afternoon I got a call from the dealership and they told me the water pump was going to break because the bearing was shot.
Car is a 2015 dodge challenger scat pack with 40,000 miles. The service advisor told me that the part was on a national backorder and could take up to six months to come in. I don’t know how he came up with this figure but six months seems absolutely ridiculous for a water pump on a car two years old.
When I questioned this they told me it looks like a 3 to 6 month back order.
They told me to keep the loaner for now and not to worry about anything and they will let me know with more certainty how long this will take in the next couple of days.
Has anybody ever heard of a part like this taking that long to come in?
If this even takes close to one month I think this is my last Dodge. I guess I will have to go in another direction either Ford or Chevy.
What would you guys do?
Cliffs:
Two -year-old dodge challenger water pump broke.
Dealership is telling me it looks like a six-month back order on part.
What would you do?
I called my dodge dealer this morning and they were very accommodating and told me to bring the car in right away. They gave me a loaner a 2017 ram truck which was a very nice gesture. I have a great relationship with this dealership.
Later in the afternoon I got a call from the dealership and they told me the water pump was going to break because the bearing was shot.
Car is a 2015 dodge challenger scat pack with 40,000 miles. The service advisor told me that the part was on a national backorder and could take up to six months to come in. I don’t know how he came up with this figure but six months seems absolutely ridiculous for a water pump on a car two years old.
When I questioned this they told me it looks like a 3 to 6 month back order.
They told me to keep the loaner for now and not to worry about anything and they will let me know with more certainty how long this will take in the next couple of days.
Has anybody ever heard of a part like this taking that long to come in?
If this even takes close to one month I think this is my last Dodge. I guess I will have to go in another direction either Ford or Chevy.
What would you guys do?
Cliffs:
Two -year-old dodge challenger water pump broke.
Dealership is telling me it looks like a six-month back order on part.
What would you do?