who is the best tuner and why?

[SILV03MustangGT]

Just want to thank everyone for sharing experience & insight. This is truly an experience for me and next time I will certainly do more home work when selecting someone to work on my ride. I realize not everything will always be perfect on the first try but my follow up experience is likely to be the determining factor going forward. Caveat Emptor!

I would definitely spend money elsewhere if I was you. There are only two guys I would let tune my car with a TVS and that's Shaun (I was the first TVS car he tuned and you can see my car is a monster for only 82mm pulley and full exhaust) and the other tuner would be Justin@VMP. Either of these guys you cannot go wrong with when it comes to the TVS. When I bought my kit I had intended for Shaun to tune the car anyway but I loaded the base tune file from whom I bought the kit from and the car ran like shit, didn't feel like I added a blower crappy idle (not a lund tune btw). It was absolutely terrible. I emailed the logs and never received a response. I didn't press the issue because I had already started working with Shaun at that point and so I never got an update from the tuner like I said I let it go so I never gave them the chance to fix it so I will not name them because Im sure they would've had I.

 

[Larry03GT]

My personal experiance has always been great with Lund. Everytime I have needed retune or need them to check a data log they have always responded quickly. I just go to their website and get a quick responce from JonII or Ken. OP also I had a similer problem with my idle and bought the new JLT filter with the screen in it and it fixed mine.

 

[Ill_W1N]

My personal experiance has always been great with Lund. Everytime I have needed retune or need them to check a data log they have always responded quickly. I just go to their website and get a quick responce from JonII or Ken. OP also I had a similer problem with my idle and bought the new JLT filter with the screen in it and it fixed mine.

You forgot to say "and omgz they tune the fastest, quickest, most reliable, baddest, sickest cars in the nation!"

 

[13GT5.0]

How's the BBR tune for the 13 auto?

 

['14 Shelby]

Have any of the people chiming in for lund put you into contact to fix your issue yet OP?

-Thomas

:lol:

 

[UnleashedBeast]

Thats all good but that should of been stated before the op's money was accepted by the stated tuner. And obviously he's not doing it well with the op's idle problems and bad customer service. He got a half ass tune and that's that.

I disagree 100%, and this shows your lack of experience in this hobby/modding/industry. How do YOU even know that the person's car has all bolt on parts functioning correctly? The tune can be SPOT on, yet a specific part causing the issue, not the tune/tuner.

Example:

My GT500 was data logged Lund Tuned, however....stock throttle body settings contained in the tune wouldn't allow the car to find idle easily. It seemed the car was always hunting for idle. The car had a L&M throttle body, which the vendor/manufacturer called for stock TB settings to idle and function properly. On my car, this wasn't the case. Jon attempted to correct for the flaw, even correct settings on the part itself were verified. Nothing worked. The solution: Replaced L&M's throttle body with a Cobra Jet dual 65mm. WORKED LIKE A CHAMP!!!!

The part I left out, I delt with this problem for awhile, as Jon wasn't the original tuner of my car with the setup. Another vendor sent revisions to correct the idle issue with the L&M throttle body, which failed. That tuner stopped responding to me because the problem couldn't be corrected easily. I will leave his name out of this, because he also had customer service issues at the time.

Moral to the education I am supplying to you, blaming the tuner may not be proper. You better make sure the hardware is functioning as intended before pointing your finger at software configuration.

I can go on and on about configuration failures, especially with throttle bodies. Needless to say, Lund isn't fond, nor will he ever willingly tune an engine using a L&M TB again.

I am the only authorized Lund Racing dyno shop west of the Rockies. I communicate with Lund Racing on a daily basis, and through that interface I can see or at the least develop a pretty good idea of the shear volume of requests Lund Racing receives daily/weekly/monthly.

I think the issue is that tuner X only sees a fraction of the work load that Lund Racing does. This obviously makes it easier for tuner X to be at the customer's beck and call as there is simply less inquiries to tend to. Remember that Lund Racing still consists of just 3 people at it's core. Jon, Jon II, and Ken Bjonnes.

Lund Racing is obviously very busy, and not without reason. They are the best. They tune the quickest, fastest, most consistent cars in the nation.

DING DING DING DING!!!!

Someone told me this just the other day, and that they were happy they were not dealing with the volume Lund's team has too. This person was happy with their current volume as is.

 

[Larry03GT]

You forgot to say "and omgz they tune the fastest, quickest, most reliable, baddest, sickest cars in the nation!"

Didn't need too. That's already a known fact.

 

[4VFTW]

How's the BBR tune for the 13 auto?

mine works great and I think they have a couple different versions from mild to tangy

 

[by9468840]

I dont want to get involved in who is the best tuner discussion. Most of these names spoken of here have earned their reputation through hard work and I respect them. However I couldnt help just pointing out three experiences I had with tuners.

1. Evolution: I bought two tunes from these guys for my 13 Auto GT and 11 Manual GT. Auto tranny sucked. Surged bucked all over the place. Did datalog for both cars and never even heard back from them with any review. I emailed them 100 times but not a single response.

2. VMP .. Justin: tuned my 13 auto and 11 manual after I installed ROush TVS on both of them. Tunes were spot on. 13 needed a minor adjustment and Justin sent me the updated one next day. Both tunes run like a dream with tons of power.

3. AED.. Shaun: I never used his tunes because he literally convinced me that I dont need to buy tunes from him! This guy is unbelievable. After VMP, I just wanted to spend some money on AED tune. There was nothing wrong with VMP I was just in the mood to spend more cash Shaun, reviewed all my data, dyno logs etc. for free! he eventually said my VMP tunes were fine and I didnt have to try another tune. He rejected to email tune a 07 Saleen that a friend of mine has. He simply said he wouldnt tune pre 11 cars remotely. I am impressed beyond word's with his honesty and just taking time to respond to my questions even though I am not even his customer.

Just my 2 cents..

 

[Blazer707@TBR]

I disagree 100%, and this shows your lack of experience in this hobby/modding/industry. How do YOU even know that the person's car has all bolt on parts functioning correctly? The tune can be SPOT on, yet a specific part causing the issue, not the tune/tuner.

Example:

My GT500 was data logged Lund Tuned, however....stock throttle body settings contained in the tune wouldn't allow the car to find idle easily. It seemed the car was always hunting for idle. The car had a L&M throttle body, which the vendor/manufacturer called for stock TB settings to idle and function properly. On my car, this wasn't the case. Jon attempted to correct for the flaw, even correct settings on the part itself were verified. Nothing worked. The solution: Replaced L&M's throttle body with a Cobra Jet dual 65mm. WORKED LIKE A CHAMP!!!!

The part I left out, I delt with this problem for awhile, as Jon wasn't the original tuner of my car with the setup. Another vendor sent revisions to correct the idle issue with the L&M throttle body, which failed. That tuner stopped responding to me because the problem couldn't be corrected easily. I will leave his name out of this, because he also had customer service issues at the time.

Moral to the education I am supplying to you, blaming the tuner may not be proper. You better make sure the hardware is functioning as intended before pointing your finger at software configuration.

I can go on and on about configuration failures, especially with throttle bodies. Needless to say, Lund isn't fond, nor will he ever willingly tune an engine using a L&M TB again.




DING DING DING DING!!!!

Someone told me this just the other day, and that they were happy they were not dealing with the volume Lund's team has too. This person was happy with their current volume as is.

I agree with you until a point. But what you posted still has no place in this thread. The OP situation is he cant get ahold of his tuner. Thats the problem.

But I guess when you have mulitiple vendors all pushing lund tunes then the volume is increased dramaticly. So once the customer pays, send a tune and never answer an email or call again. Just move on to the next customer since the work load is so high. Sounds like a good business strategy...

 

[Deranged2013]

If you want a physical dyno tuner, Shaun at AEDs friend Adam at revolution automotive is a genius. Absolute genius. He's in MD not too far from you. 10000% recommended.

Listen to this guy. Since you live in Jersey, it would be worth the trip to take your car to Adam. That's where I plan on going when I get all my parts ordered. If you don't want to make the trip, AED all the way!

 

['14 Shelby]

I disagree 100%, and this shows your lack of experience in this hobby/modding/industry. How do YOU even know that the person's car has all bolt on parts functioning correctly? The tune can be SPOT on, yet a specific part causing the issue, not the tune/tuner.

Moral to the education I am supplying to you, blaming the tuner may not be proper. You better make sure the hardware is functioning as intended before pointing your finger at software configuration.

Unleashed...you're spot wrong. Here's the short version of the whole story. Since both have been named in he several times I'll use names.
I purchased from Evo everything in my signature, including the tune and dyno and them install EVERYTHING. I don't give a rats ass who is at fault. I spent over $20k someone needs to fix it! The fact that Evo said to call Lund myself is where this issue is with me.

I shouldn't have to worry about coasting in neutral around a turn and FN thing stalls! Doing 60 coming off the NJ Parkway in traffic and it stalls is not my fault, but I sure has become my problem! The car is now unsafe to operate. And all I want is the car to idle.... It's that too much to ask? I don't give a shit who tuned the fastest Mustang ever. The same guy hasn't responded to my issue tomorrow is a full week and my car won't idle properly. Is that party of the tuners rep too? Is he too busy.. She sounds like it. Hopefully others will realize when they a need a tune what they should consider.

I'm done here! Thanks again to all for your insight. Much appreciated

 

[Ill_W1N]

I disagree 100%, and this shows your lack of experience in this hobby/modding/industry. How do YOU even know that the person's car has all bolt on parts functioning correctly? The tune can be SPOT on, yet a specific part causing the issue, not the tune/tuner.

My lack of experience? Ya okay. I dont care if it could be a bolt on part not functioning properly. If it is, then the TUNER should know this and let the op know "hey try this, check this, make sure this part is on properly ect." I never once said it couldnt be something besides the tune. That doesnt say much for evolution either since they did the install does it. Your lack of experience however is in what is considered good customer service. Maybe you too can help the op out then with his problem o holy one. You havent given any advice on fixing the matter

 

[burke985]

op:

 

[SC2011GT]

Are they the best??? I will give it to them on the track they have proven to be the fastest in our mustang world. But that in no way makes them the best. They also have the highest number blown egines related to tune issues for the 11-13 5.0s an 13-14 gt500s.that to me would not make them the best.

This is a bold claim. Can you please post a link to this information?

It seems lund racing is very good at staying connected to his vendors that make him money. That's great for you guys. But that doesn't help the little guy that spent $200plus on a tune that isn't working correctly on his car an is having a hard time getting in touch with someone from lund racing to fix it.

I've never had a non dyno session tune come back for anything, only pleased customers. I've had dyno tune customers ask for revisions for different fuels, pulleys, etc. Lund always accommodates them in a timely manner.

Maybe it is time for lund to scale it down then. They need to regroup and think about what they need to do for customer service.

Scale it down? How? Is there some way to control the quantity of requests through the Lund Racing website? :shrug:

The only 2 things I ever hear or read about for them is "I cant get ahold of them" or "My car doesnt run right".

The only two things I ever hear is "I'm happy with my tune" and "My automatic actually shifts right now!"

I guess it all depends on who you talk to. I'm sure if you seek out the small percentage of unhappy customers, you could cast a black cloud over any business.

IF THEY CANT GET A BASIC BOLTON CAR TO NOT DIE AT EVERY STOP SIGN OR A PAXTON CAR TO NOT MELT A PISTON WITHIN THE FIRST MONTH OF IT BEING DYNO TUNED THEN WHO CARES!

I've never had any of these problems with my customers.

I DONT KNOW WHY EVERYONE GOES BACK TO THEY TUNE THE FASTEST, QUICKEST AND MOST CONSISTENT CARS IN THE NATION!

Because they do.

 

[Blazer707@TBR]

This is a bold claim. Can you please post a link to this information?



I've never had a non dyno session tune come back for anything, only pleased customers. I've had dyno tune customers ask for revisions for different fuels, pulleys, etc. Lund always accommodates them in a timely manner.

Scale it down? How? Is there some way to control the quantity of requests through the Lund Racing website? :shrug:







The only two things I ever hear is "I'm happy with my tune" and "My automatic actually shifts right now!"

I guess it all depends on who you talk to. I'm sure if you seek out the small percentage of unhappy customers, you could cast a black cloud over any business.



I've never had any of these problems with my customers.



Because they do.

Instead of spending useless time quoting me contact the OP and help him out since your a lund dealer. If you have been posting and monitoring this thread for this long and argueing with everyone and have not contacted or at least reached out to him then your exactly what we are talking about in here!

 

[stang8psi]

This is a bold claim. Can you please post a link to this information?



I've never had a non dyno session tune come back for anything, only pleased customers. I've had dyno tune customers ask for revisions for different fuels, pulleys, etc. Lund always accommodates them in a timely manner.









The only two things I ever hear is "I'm happy with my tune" and "My automatic actually shifts right now!"

I guess it all depends on who you talk to. I'm sure if you seek out the small percentage of unhappy customers, you could cast a black cloud over any business.



I've never had any of these problems with my customers.



Because they do.

well maybe auto's are doing ok, but there are more than a handful on here including myself who have either had a dyno tune from Lund and or remote tunes that wouldn't idle, or stalled at every light or anytime not on throttle!

again not sure where you have been but there have been a lot of related meltdowns with Mr.Lunds tunes.

I guess I am with OP because I have and did have the same kind of dealings with Lund.. he sent revisions that didn't help one bit for the stalling, and than on last revision it popped a #8 ring, could have been tune could have been mechanical.. who knows, and now I can not get him to respond nor anyone from Lund racing since that day Months ago.. But I know an hour after my in person dyno tune it stalled and continued to do so until I took the motor out of my car.. So say what you will.. I had similar issues as well as tons of people so I think we are speaking out of personal dealings not hear say!

 

[manolith]

Unleashed...you're spot wrong. Here's the short version of the whole story. Since both have been named in he several times I'll use names.
I purchased from Evo everything in my signature, including the tune and dyno and them install EVERYTHING. I don't give a rats ass who is at fault. I spent over $20k someone needs to fix it! The fact that Evo said to call Lund myself is where this issue is with me.

I shouldn't have to worry about coasting in neutral around a turn and FN thing stalls! Doing 60 coming off the NJ Parkway in traffic and it stalls is not my fault, but I sure has become my problem! The car is now unsafe to operate. And all I want is the car to idle.... It's that too much to ask? I don't give a shit who tuned the fastest Mustang ever. The same guy hasn't responded to my issue tomorrow is a full week and my car won't idle properly. Is that party of the tuners rep too? Is he too busy.. She sounds like it. Hopefully others will realize when they a need a tune what they should consider.

I'm done here! Thanks again to all for your insight. Much appreciated

have you opened any tickets in the lundracing website? thats what i have used to get in touch with them.

 

[2FST-4U]

Call Justin @ VMP tuning for your Roush TVS tunes he has been tuning these cars from the start and he has them figured out. I don't know much about AED but from what I have heard and read on these forums he is a good tuner also.

 

[Vic2186]

incase anyone wants to know my pal a non forum kind of guy got his Paxton installed at xxx shop and in person dyno tuned by lund..1 week later he shopping for a new motor..kind of scary huh..i know everyone is going to ask so here is the mod list it was a stock block, stock pulley Paxton 2011 mustang proper fuel mods and all...so there is a pattern here guys..

BTW this was recent..