I am wondering if any members have recently left USAA for auto (and home) insurance? If so, are you happy with the new company and would you be willing to PM me the company name?
USAA was recently purchased by PNC bank and it took no time at all for them to screw us.
Evidently, PNC changed USAA's methods of evaluating and billing for risk. They are now refusing to renew our umbrella policy. My home policy went up $2,400 a year with only one claim in 20 years. It was $7,000 in hail damage to the roof, of which they will recover 100% of that and more, over the course of 3 years, if I were to stay with them.
My auto policy went up $3,800 a year. I have had one at fault claim and one moving violation since 1997. And the moving violation was 3 years ago, but they decided to increase my rates this renewal because of it, regardless of the fact that I am +5 points (the highest/best you can get in VA) and I have voluntarily gone to drivers ed classes since then.
I am going to start shopping around, but its always nice to get some firsthand feedback.
TIA,
Spaz
USAA was recently purchased by PNC bank and it took no time at all for them to screw us.
Evidently, PNC changed USAA's methods of evaluating and billing for risk. They are now refusing to renew our umbrella policy. My home policy went up $2,400 a year with only one claim in 20 years. It was $7,000 in hail damage to the roof, of which they will recover 100% of that and more, over the course of 3 years, if I were to stay with them.
My auto policy went up $3,800 a year. I have had one at fault claim and one moving violation since 1997. And the moving violation was 3 years ago, but they decided to increase my rates this renewal because of it, regardless of the fact that I am +5 points (the highest/best you can get in VA) and I have voluntarily gone to drivers ed classes since then.
I am going to start shopping around, but its always nice to get some firsthand feedback.
TIA,
Spaz