My car just caught on fire!

[medicdroid]

Laughed when I read the thread title, OP sorry about yer luck.

 

[zinc03svt]

LOL. New S550 sharting car option.

 

[impactblue]

Wow.... bring in a '15 GT and they send you packing in a friggin KIA. I'd said no, that raptor or F350 looks nice, thanks!

They weren't going to give me a rental but my extended warranty covers it

 

[starnsey]

A normal warranty wouldn't cover a car rental? Even my wife's CPO warranty covers rental...

 

[impactblue]

A normal warranty wouldn't cover a car rental? Even my wife's CPO warranty covers rental...

Guy said if I lived like 10 miles away they had a shuttle to take me home. I said that's my car...

 

[impactblue]

Pretty shitty to have a $700+ payment coming up and I'm driving a Kia

 

[R.D.P.]

I'm sort of surprised the reactions are not more extreme in here, I mean WHAT THE ****?? Your brand new '15 Mustang caught on fire in the interior while you were driving. They give you any trouble - lawyer up on their asses. E-mail the auto blogs, I bet one of them will use this and THEN you'll get Fords attention

 

[vergil]

glad you are ok. I know that rental car syndrome.Somebody hit my car in a parking lot and I had to drive a Nissan and Hyundai for 2 months, when I got my car back it felt like a Ferrari. Hope everything works out for you.

 

[19kobra99]

FYI warranty doesn't cover rentals. In certain cases Ford will cover if it's part of a recall or a specific authorized situation. Some dealerships have a small fleet of cars and they pay the monthly bill so in these situation the dealer could provide a "loaner". Ford ESP pays rental because it's paid for by the customer in their contract. CPO also is an ESP so that's why the rental was covered. There is no stipulation written or implied the they have to provide a vehicle while yours is in for warranty repairs. By the picture it looks like the heat was concentrated near the center console maybe near the airbag module. Hummmmm interesting to see what they find. Just remember humility goes s loooong way in this business. Talk to the right people the right way and you'll get what you want. Just my .02

 

[impactblue]

FYI warranty doesn't cover rentals. In certain cases Ford will cover if it's part of a recall or a specific authorized situation. Some dealerships have a small fleet of cars and they pay the monthly bill so in these situation the dealer could provide a "loaner". Ford ESP pays rental because it's paid for by the customer in their contract. CPO also is an ESP so that's why the rental was covered. There is no stipulation written or implied the they have to provide a vehicle while yours is in for warranty repairs. By the picture it looks like the heat was concentrated near the center console maybe near the airbag module. Hummmmm interesting to see what they find. Just remember humility goes s loooong way in this business. Talk to the right people the right way and you'll get what you want. Just my .02

Since the car is so new insure ford will take care of me. Especially since ford just launched the car

 

[Superfly99]

I think that was your wallet burning up!!! $700+ a month pymnt....REALLY Holy sh*t
Glad you are OK
But that payment is RIDICULOUS

 

[impactblue]

Sooo kid on my Instagram said his friend was moving his seat and it started an electrical fire in his 15 as well. Spoke to my passenger. He said he was sliding the seat when it happened



Isn't this what fuses are built for. So weird

 

[impactblue]

I think that was your wallet burning up!!! $700+ a month pymnt....REALLY Holy sh*t
Glad you are OK
But that payment is RIDICULOUS

Only put 2000 down

 

[H-TownMachI]

Since the car is so new insure ford will take care of me. Especially since ford just launched the car

If Ford doesn't take care of you contact NHTSA.gov. Ford should probably nip this in the bud now before too many cars get out oi the factory.

 

[Todd03Blown]

PM FordService on the forums here. They will take care of you and ensure you get help from your dealer or regional folks.

 

[TurboBird]

So did they tell you a cause at this point ? Direct short in the airbag harness/system ?

Could it be a problem with the instal of your seat? Didnt you have a seat that started to crease? Maybe the dealership ****ed up the install or something.

Hopefully its not a major problem.

Sucks you always have issues with cars. Just bad luck 99% dont have any problems.

 

[impactblue]

Could it be a problem with the instal of your seat? Didnt you have a seat that started to crease? Maybe the dealership ****ed up the install or something.

Hopefully its not a major problem.

Sucks you always have issues with cars. Just bad luck 99% dont have any problems.

They never actually fixed the seats yet

PM FordService on the forums here. They will take care of you and ensure you get help from your dealer or regional folks.

I messaged them. Hoping for a reply soon. They helped me with the seats. Pretty nice person. I know it's a lot of money but I'm hoping they will swap the car for an identical one. I'm a pretty loyal customer. This is the 7th mustang I've bought. My last car was a lemon and I can't go through that again It was not pleasant. The smoke I inhaled and got in my eyes really messed me up. Lungs feel sore and my eyes are fuzzy. It felt like ammonia in my eyes

 

[slagburn]

That really sucks to hear, sorry about that man.

It's got to be a harness routing issue. Harness incorrectly installed or built too short, pulled tight across a seam or a bolt, a little chafing and voila, unintentional power and ground to the pretensioner.

I hope they take care of you, this is potentially really bad news for Ford.

 

[SVTORANGE]

That does suck

 

[nycarpenter]

Refuse to take the car back and get a lawyer. I made them take back my first 14. Trust me you do not want this car in your garage. I say get a lawyer as last resort but if need be do it!!!