Resolved.
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please tell me you're joking. why is the pump painted anyway?They told me it wasn't a big deal and shouldn't hurt anything since the screen and oil filter should collect it all. That may be true, but that's not really what I want my oiling system to look like.
please tell me you're joking. why is the pump painted anyway?
I called these guys and I can't believe how independent they are. They made me feel like they were doing me a favor.
Hope you get this taken care of on there dime.
(and I assume that is why you posted this)
Mark
MMR
Actually I didn't ask him to pay for gaskets or anything else. I did however express my frustration that I do have to pay for gaskets etc to get everything back together. That's when He offered to maybe help with a discount. I thought okay at least doing an upgrade of some sort would help make pulling it apart easier to swallow, so I mentioned the timing gear. That's when he offered a $20 discount and that didn't sound like much of a help to me. I did try to PM you first since you are always the man I talk to, but your PM box has been full for a while.
I just don't get the use of the paint either. Gotta be a simpler way it ID it for the different set up. While it may not be probably, it's certainly possible that in the automotive world, one of the many subsistences MMR mentioned could come in contact with the oil.
Also I'd ask, is there any warning on the parts to be cautious of said fluids.
How about alerting his fellow mustang drivers who bought this product that they may have an issue.
PM sent Mark or you can text the same number you called. I can't talk right now due to being at work. I would be happy to send you the pump and flakes out of the pick up tube if it would help.
Thank you sir, that would be just fine, i will contact you via PM to get the address on where you would like the gaskets and fresh pump sent to, and we will also get you one of the new MMR crankshaft gears as a courtesy to help out, we are interested to get the pump back for inspection if anything to make a better product as we said above. Have a great night and our apologies again for any trouble!