Ordered my kooks side pipes 2 weeks ago still haven't got a solid response on when I'll be getting my already paid for parts. I had to call 4 times and leaving a message to finally get a response that they are being made by kooks, I was never told this when I was ordering. So I call a 5th time and leave yet another message to ask if they can get a solid response from kooks on when they would he shipped and still no call.... Beware when ordering parts from JPC
JPC bad customer service?
- Thread starter 666boss302
- Start date
I've purchased $30,000.00 worth of parts and services from JPC over the past 10 years never an issue.
I've got about 40g in parts in the past 2 years all from different companies and never had this problem from any one of them.
^ballers! All I got was a key chain. No problems here.
You already started the same thread in another section. ****ing relax!
I want to see pictures of your $40K parts and vehicles Ryan. At 24, you seem to be doing well for yourself.
I find it funny when I start looking at your profile you all of a sudden log out. Just so you know, it doesn't matter.
Bwhahahahahahahahaha Ownage ... well done ... I would go on but well it ain't smackdown LOL
op: just waiting for the time...
op:Get em brad.
Kooks customer services sucks, great products, but hard to get a response from Kooks. JPC could be going round and round with Kooks, but they should be communicating that to you at the very least...
Hey Ryan,
We apologize about the delay in getting your parts shipped out. The issue is all the information we have is what kooks gives us.
Tommy spoke to you on this past Friday and told you that they were in the process of being built and "should be" shipped out last week as per Kooks.
This morning I called again and they said they "should be" shipped out this week.
Currently we're at the mercy of Kooks as per when they go out and the only information we have is what they give us. If this is an issue we'd happily refund your money for you and apologize about the inconvenience.
Aaron
We apologize about the delay in getting your parts shipped out. The issue is all the information we have is what kooks gives us.
Tommy spoke to you on this past Friday and told you that they were in the process of being built and "should be" shipped out last week as per Kooks.
This morning I called again and they said they "should be" shipped out this week.
Currently we're at the mercy of Kooks as per when they go out and the only information we have is what they give us. If this is an issue we'd happily refund your money for you and apologize about the inconvenience.
Aaron
Doesn't sound like its JPC's fault and you sound like an annoying customer.
This is a bad time of year to order certain parts. A lot of companies are still trying to catch up from the time lost at SEMA.
Feel free to go look at my instagram at 666boss you'll see plenty of pictures
I am using the mobile app BTW so it'll log me out every time I close it? But go look at my instagram 666boss. As for everyone else hating feel free I would knowing an independent 24 yr old has my dream car no help from mommy or dady.
apparently they didn't help with your education either
Lol best thing you can come back with? Sorry I don't spell check everything I put into my phone, but at least it gives you something to troll on
So JPC offered to refund you your money? You gonna wait for the headers or get your refund?
he apparently needs to time to complain in barely readable engrish before he makes that decision
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