Placed order at 10 am friday morning with a guarantee of same day delivery. It's now Monday, no one has seen flowers and have not heard a word out of delivery person who had mine and recpients name and number. An email sent to customer service was returned before busines hours informing me, frpom 10.000 miles away, that it had been delivered. Multiple attempts at phone calls have been met with 20+ minute delays and never speaking with a rep. If I had bothered to read the online reviews first, I would have run. On one page I encountered, it had 574 reviews with 86% of them being a 1 out of 5. I may have just accept the fact that these f**knuts burned me for 80 dollars and have zero intention of ever doing me right by it. I learned my lesson...use locals for out of area flowers