Hey guys,
I'm trying to buy a car from a private seller and applied to Bank of America for the loan, since I've been a customer with them for the last 5 years, they offered me a great rate. But I have a few concerns;
They claim that it's a fast, easy processes with a dedicated customer service agent. However, I spent over a week being bounced between agent to agent before the paperwork was finally sent out. One of which, was very nasty.
BOA doesn't trust the customer to title their own vehicle and has a third party do it. The seller will have to send them the title and they will register the car for me. It worries me that I could possibly be paying for a car that I can't drive while I wait for someone else to register it for me... And since their customer service has sucked so far, I fear that if there is a problem, no one will be able to sort it out.
Has anyone else gone through this process?
I'm trying to buy a car from a private seller and applied to Bank of America for the loan, since I've been a customer with them for the last 5 years, they offered me a great rate. But I have a few concerns;
They claim that it's a fast, easy processes with a dedicated customer service agent. However, I spent over a week being bounced between agent to agent before the paperwork was finally sent out. One of which, was very nasty.
BOA doesn't trust the customer to title their own vehicle and has a third party do it. The seller will have to send them the title and they will register the car for me. It worries me that I could possibly be paying for a car that I can't drive while I wait for someone else to register it for me... And since their customer service has sucked so far, I fear that if there is a problem, no one will be able to sort it out.
Has anyone else gone through this process?
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