Where's my shirt?

[RS22]

I ordered a shirt a little while ago and I haven't received any shipping information on it. I only received the email from paypal telling me I paid for the shirt. So what's the deal? I don't see any order tracking in the SVTP Store. I want my shirt!!oke:

 

[SID297]

Transaction number? Date of transaction?

 

[cobrakidz]

You should have a section with people wearing your shirts from different car events around the world, would be nice to see. Just a thought.:shrug:

 

[RS22]

Transaction number? Date of transaction?

This email confirms that you have paid SVTPerformance ([email protected]) $22.95 USD using PayPal.

This credit card transaction will appear on your bill as "PAYPAL *SVTPERFORMA".

PayPal Shopping Cart Contents
Item Name: Black SVTP T-Shirt | Sizes S-XL
Item Options: Options: X Large
Item Number: 41746b459bfeb05f742010bcd045f783
Quantity: 1
Total: $18.00 USD


Item Name: Shipping and Handling Charge
Item Options:
Item Number: 41746b459bfeb05f742010bcd045f783
Quantity: 1
Total: $4.95 USD


Cart Subtotal: $22.95 USD
Sales Tax:
Cart Total: $22.95 USD


Payment details
Transaction ID: 50L63276PR3721803
Item Price: $22.95 USD
Total: $22.95 USD

 

[RS22]

This email confirms that you have paid SVTPerformance ([email protected]) $22.95 USD using PayPal.

This credit card transaction will appear on your bill as "PAYPAL *SVTPERFORMA".

PayPal Shopping Cart Contents
Item Name: Black SVTP T-Shirt | Sizes S-XL
Item Options: Options: X Large
Item Number: 41746b459bfeb05f742010bcd045f783
Quantity: 1
Total: $18.00 USD


Item Name: Shipping and Handling Charge
Item Options:
Item Number: 41746b459bfeb05f742010bcd045f783
Quantity: 1
Total: $4.95 USD


Cart Subtotal: $22.95 USD
Sales Tax:
Cart Total: $22.95 USD


Payment details
Transaction ID: 50L63276PR3721803
Item Price: $22.95 USD
Total: $22.95 USD

Received the confirmation email on November 19, 2008.

 

[SID297]

Read the shipping policy in the SVTP store.

 

[RS22]

Ok so this worries me after reading that.

"Without purchasing the package tracking option SVTP cannot guarantee the shipment therefore there will be no refunds or reshipments due to not receiving the shipment."

So since I didn't pay 3 dollars to be able to track the shipment you could essentially take my money from me, never ship the package, and say sorry we can't guarantee shipment w/o you paying extra money to track it?

I see the part where it says 4-6 weeks so I'm fine with waiting a couple more weeks but that scares me that I could never receive the package because I didn't pay for shipment tracking. :uh oh:

 

[SID297]

Ok so this worries me after reading that.

"Without purchasing the package tracking option SVTP cannot guarantee the shipment therefore there will be no refunds or reshipments due to not receiving the shipment."

So since I didn't pay 3 dollars to be able to track the shipment you could essentially take my money from me, never ship the package, and say sorry we can't guarantee shipment w/o you paying extra money to track it?

I see the part where it says 4-6 weeks so I'm fine with waiting a couple more weeks but that scares me that I could never receive the package because I didn't pay for shipment tracking. :uh oh:

It has not shipped yet. We have never failed to ship an order, but the USPS has failed to deliver a few. Is it fair for SVTP to have to pay for the USPS's screw up, losing the package and having to send another shirt, when the customer could prevent it with a simple $3 purchase (pretty much the cost of the actual option from the USPS)? This is just placing the burden of loss on the least cost avoider.