Mod's
I'm sorry if my last post was out of line I was upset and frustrated. My intent behind this post is not to be malicious in this post I just want an opportunity to let the masses know the story beginning to end just to be fair to Livernois.
It really seems like all tuner's have some kind of horror story to there name. I fully understand that Livernois may not see a lot of Marauder's I expected there to be some issues after the initial tune that would need to be addressed but it's the customer service after the issues that made me lose my cool. Dan Millen there tuner and part owner called me after the poo hit the fan. We had a very long talk about what lead up to me feeling my last resort was to publicly slam them, it was a lack of communication between Andy and I. I appreciate Dan calling me he sincerely wants another chance to make things right, gave me his cell # and told me to call any time. I going to attempt to call Andy the person that rubbed me the wrong way and see what steps he is going to take to improve his customer service skills and maybe give them another chance. My biggest flaw is holding a grudge maybe I need to work on this.
I'm sorry if my last post was out of line I was upset and frustrated. My intent behind this post is not to be malicious in this post I just want an opportunity to let the masses know the story beginning to end just to be fair to Livernois.
It really seems like all tuner's have some kind of horror story to there name. I fully understand that Livernois may not see a lot of Marauder's I expected there to be some issues after the initial tune that would need to be addressed but it's the customer service after the issues that made me lose my cool. Dan Millen there tuner and part owner called me after the poo hit the fan. We had a very long talk about what lead up to me feeling my last resort was to publicly slam them, it was a lack of communication between Andy and I. I appreciate Dan calling me he sincerely wants another chance to make things right, gave me his cell # and told me to call any time. I going to attempt to call Andy the person that rubbed me the wrong way and see what steps he is going to take to improve his customer service skills and maybe give them another chance. My biggest flaw is holding a grudge maybe I need to work on this.
