Dissapointed with Steeda Exhaust

[Dshavers]

Just in case anyone on here was looking to purchase an exhaust system from Steeda, you might want to re-think it. I purchased the axel backs from a friend and they were in perfect shape. Last year both hangers on the driver's side broke off within a month of eachother. This morning a found that one of the passenger's side has broken off. I ran their systems on both my 02 GT and 04 Cobra and never had this kind of an issue. Is this common with our cars and other systems?
Passenger Side

Driver's side

 

[DavidHasselhoff]

I dislike steeda period.

 

[cbrmuscle]

I love my steeda suspension products. Quality is top notch.

 

[mblgjr]

They shouldn't have broken but they do have a lifetime warranty...did you try and get them to exchange them?

BTW the two older systems you mention were mfg. by Borla. The new S197 kit doesn't appear to be by the looks of them.

 

[Dshavers]

The first time they broke, they tried to offer me a 40.00 credit to the steeda store, which IMO was kind of an insult. They finally agreed to send me a reimbursement for the repair, although I still had to take a day off of work during a busy schedule to have this done. I'm just a tad bit annoyed that it's happened again on the other side.

They shouldn't have broken but they do have a lifetime warranty...did you try and get them to exchange them?

BTW the two older systems you mention were mfg. by Borla. The new S197 kit doesn't appear to be by the looks of them.

 

[Jesse@MBRP]

Do you have pictures of the damage, I'm very interested to see where they failed.

 

[PowerWheels]

I had Steeda on my '03, I think Borla actually makes them. Top quality!

 

[03DSGMach1]

Borla did make the older Steeda exhausts until the last couple years. MBRP now makes them.

 

[09Troublemaker]

wow...that sucks

 

[SmirkNOS]

All the tiem

The first time they broke, they tried to offer me a 40.00 credit to the steeda store, which IMO was kind of an insult. They finally agreed to send me a reimbursement for the repair, although I still had to take a day off of work during a busy schedule to have this done. I'm just a tad bit annoyed that it's happened again on the other side.

That has happen to me before. Last year with my 07 GT. I had the GTA's from Ford and same thing happen to me. I don't think it has to do with Steeda wich by the way everyting I have ever bought from them has been of very good quality. They don't make crap. I have seen this happen to others in another forums. Don't blame the brand blame the unpaved street where you live,, lol:whine:

 

[Jesse@MBRP]

Borla did make the older Steeda exhausts until the last couple years. MBRP now makes them.

That's where I work. That's why I asked for pictures. Never had a hanger fail on one of the mustang kits before.

 

[Dshavers]

Pics added. I can't find the muffler pics for the Driver's side, but it's pretty much the same deal with the passenger side.

That's where I work. That's why I asked for pictures. Never had a hanger fail on one of the mustang kits before.

 

[mblgjr]

Dang those look like Borla Stingers; not the newer MBRP mfg. exhausts.

 

[Dshavers]

Just got off the phone with Steeda, and they are not going to honor my claim since I'm not the original owner of the exhaust. He said that the first time was a "courtesy" Nice customer service.

 

[mblgjr]

Typical Steeda schmucks.

If you can get them welded; do. But you'll want a stainless filler rod so the joints don't rust.

Considering those *really* appear to be the Borla mfg. mufflers; take pics and write Borla. I'm betting they'll be more willing than Steeda, despite the fact their name isn't directly on them.

 

[Dshavers]

Yes which is a shame since I have given them plenty of buisness with my other cars. As far as the weld, yeah the guy that welded my other ones back on using a SS filler, and it's a much stronger weld than the original. Just irritates me how unwilling to help he was about the situation. Yes I know it's a cheap repair and according to the rep, was not worth the time to file a claim, but it's more about the principal. I'll try and contact Borla.

 

[Jesse@MBRP]

That's not our stuff...very sorry about it none the less.

 

[mblgjr]

That's not our stuff...very sorry about it none the less.

What's not your stuff? Are we talking Steeda parts here? Pretty sure that muffler can says "Steeda" embossed right in it. And I'm 99% sure that is a Borla contracted/mfg. muffler; not the newer MBRP....

 

[Dshavers]

Sent an email over to Borla about the issues, and they are going to send out a new set of mufflers. Talk about incredible customer service. :burnout:

 

[09Troublemaker]

Sent an email over to Borla about the issues, and they are going to send out a new set of mufflers. Talk about incredible customer service. :burnout:

sweet:beer:

now send M^^^some paypal love.....lol---j/k