I've been on the hunt for a used Genesis GV80. I've called around to a few different places and it seems like no one wants to put in any effort to sell a car. I know the market has been a sellers market for some time but things are changing and most salesmen don't realize or care yet. The best (worst) example I have is from this weekend. I found a GV80 spec'd out almost exactly how I want it at a Genesis dealership 2.5hrs away. Not a huge deal but didn't want to make the drive for nothing. I call and talk to a salesman and ask some questions about it. It had just came in so he didn't have a lot of information on it including no pictures. A week goes by and I text and ask if its still available, if they have pictures yet and also if hes looked it over. He says its still available and the car is mint, no scratches or dents with a perfect interior. He also sent me a few pictures of it and it looked clean. I set up an appointment to go see it on Saturday and setup approval with my bank to pull the trigger if I could work a deal. I make the 2.5hr drive and pull into the lot seeing it sitting right up front. Before I even talk to the salesman I look it over and to my disgust the car is a ragged out turd. Scratches, and dents all over including a 2-3ft scratch on the driver and passenger side front doors like someone had keyed it. My 7 year old 100k mile F150 was in far better shape than this 1 year old <20k mile SUV. I walk in and ask to speak to the salesman. He comes up and I ask him to go look it over with me. We walk out and I ask him if this is his definition of mint while pointing out all the damage. When I asked him why if he was blind, lazy, or liar when he told me it was mint he just looked at me with no care in the world. His only response was "We were planning to get it repainted". Yea thats what I want a 65k+ SUV thats been repainted. I told him I was extremely disappointed and that this type experience is what people are complaining about when they talk about Genesis. His final "offer of good faith" was to sell me a new GV80 at sticker like he was cutting me a deal. Apparently they have a 5k markup on them. I laughed and said I could have got the same deal at home while saving $50 in fuel and 5hrs of my time. Not to mention I wouldn't buy one at invoice from a dealership that straight up lied to me. I could tell he didn't care but its still mind boggling to me how crappy some dealerships can be.
TLDR: Went to look at a GV80 2.5hrs away. Asked is car had any damage and was told it was mint. When I got there it was a TURD with damage all over. Salesman could care less that I drove there and he lied.
TLDR: Went to look at a GV80 2.5hrs away. Asked is car had any damage and was told it was mint. When I got there it was a TURD with damage all over. Salesman could care less that I drove there and he lied.