Cliffs: I had to pay $900 out of pocket in 2021 to repair a 3.5 water pump with a bullshit design, and I find out today doing some digging that there was a class action settlement and I missed the very short claim window. Anything I can do?
Story: I know it's not SVT related, but there's some knowledgeable Ford folk here. In March of 2021, the water pump failed on my wife's 2016 Explorer and its 3.5L V6. Horrible ****ing design lets coolant dump right into the oil pan when the pump seal fails, and presto-change-o, you wipe out the engine bearings and need a new/rebuilt engine. The lawsuit alleged that Ford knew it was defective and didn't do anything about making it good, either in production or after people were victimized.
By some grace of God, I caught it starting to happen before it got to the coolant/oil mixing stage. I tried every ****ing ploy I could to get Ford to give me some relief on it, including the fact that my dad worked for Ford for 33 years. Nothing.
We bought the car used but I got the local Ford dealership to cover "half" the repair thanks to having a friend in a relatively high place there, and I was out of pocket for $900.
I remembered hearing some time ago that there was a class action lawsuit against Ford about it, so I looked into it today, and get this:
Any ideas of how to go about getting reimbursed for this POS?
Story: I know it's not SVT related, but there's some knowledgeable Ford folk here. In March of 2021, the water pump failed on my wife's 2016 Explorer and its 3.5L V6. Horrible ****ing design lets coolant dump right into the oil pan when the pump seal fails, and presto-change-o, you wipe out the engine bearings and need a new/rebuilt engine. The lawsuit alleged that Ford knew it was defective and didn't do anything about making it good, either in production or after people were victimized.
By some grace of God, I caught it starting to happen before it got to the coolant/oil mixing stage. I tried every ****ing ploy I could to get Ford to give me some relief on it, including the fact that my dad worked for Ford for 33 years. Nothing.
We bought the car used but I got the local Ford dealership to cover "half" the repair thanks to having a friend in a relatively high place there, and I was out of pocket for $900.
I remembered hearing some time ago that there was a class action lawsuit against Ford about it, so I looked into it today, and get this:
- The deadline to submit claims is September 6, 2021 for repairs done before June 28, 2021. Repairs after that date have 18 months to submit claims.
Any ideas of how to go about getting reimbursed for this POS?