BP Screws it customers!!!

[esqeddy]

I couldn't believe it. I have an account with BP for a gas card. I made about $87.00 in charges two months ago. For what ever reason, the mail in payment from my bank got lost in the mail and I had to have the bank remail it. (I do on line bill payment at the beginning of each month.) They got the payment and they took a week and a half to process it. They added a $50.00 late fee! I sent a another payment the mext month which gave me a $202.00 or so credit. (The bill I got didn't show the payment I had made, plus there were some additional charges.)

I asked them to waive this late fee since I had been a long time customer that always paid on time. They refused. I asked to speak to a supervisor, they refused to put one on the line. So I told them to close my account. I figure if that is how they treat their customers, I will take my business else where. I simply asked them to send me back what I had over paid them....

THEY REFUSED!!!

Where do these big corps get the idea that they can run over people like that?!

 

[txyaloo]

You should sue them.

 

[esqeddy]

You should sue them.

I can. I am an attorney. But sue over such a small amount? I wonder how many other people they have screwed the same way simply because they figure people won't sue?

 

[ford_racer]

+1 to Jeff.

You better give me your Cobra so it doesn't interfere with the legal process.

 

[KingBlack]

You should sue them.

hhhmmm

i, personally, wouldnt take advice from someone that pays for a free site

 

[GloomySVT]

hhhmmm

i, personally, wouldnt take advice from someone that pays for a free site

You funna get raped..........op:

 

[txyaloo]

hhhmmm

i, personally, wouldnt take advice from someone that pays for a free site

You obviously didn't detect my sarcasm.

Maybe you should make another thread about Michael Jackson's death being a conspiracy.

 

[Root1022]

You obviously didn't detect my sarcasm.

Maybe you should make another thread about Michael Jackson's death being a conspiracy.

:lol:

 

[esqeddy]

You obviously didn't detect my sarcasm.

Maybe you should make another thread about Michael Jackson's death being a conspiracy.

It was! The angel of death and God planed the whole thing!!! ;-)

 

[KingBlack]

You obviously didn't detect my sarcasm.

Maybe you should make another thread about Michael Jackson's death being a conspiracy.

no, i detected it. i still think your an idiot.

goodnight

 

[txyaloo]

It was! The angel of death and God planed the whole thing!!! ;-)

:lol: I think it was actually J. Edgar Hoover.

no, i detected it. i still think your an idiot.

goodnight

Nice insult outside of SD. Enjoy your infractions. Keep it up and maybe we can get you banned.

 

[KingBlack]

Maybe you should make another thread about Michael Jackson's death being a conspiracy.

for me to make ANOTHER of anything implies that i did one already, as in for me to make another thread on MJ's death being a conspiracy means that i have made one in the past.

I havent.

stop being an idiot and saying or doing stupid things like...paying for free stuff

 

[GloomySVT]

no, i detected it. i still think your an idiot.

goodnight

:lol::lol::lol:

:loser:

 

[Uncle Meat]

Shouldn't the bank have been held responsible for paying the late charge since they were unable to get said payment to BP on time? Just curious.

U.M.

 

[KingBlack]

Shouldn't the bank have been held responsible for paying the late charge since they were unable to get said payment to BP on time? Just curious.

U.M.

this is one of the item the new consumer protection law covers

 

[KingBlack]

:lol: I think it was actually J. Edgar Hoover.



Nice insult outside of SD. Enjoy your infractions. Keep it up and maybe we can get you banned.

you need to learn the difference between an insult and an opinion. my opinion of you is based off of many of your past post.

 

[CobraMac]

you need to learn the difference between an insult and an opinion. my opinion of you is based off of many of your past post.

When you think it in your head it is your opinion...once you say it aloud or type it, it then becomes an insult. And with that being said...infraction time for you from that INSULT

 

[KingBlack]

idiot = someone who acts in a self-defeating or significantly counterproductive way


does it make sense to spend more money and time on legal fees then the expected sum of the entitlement? its counterproductive.

 

[ssssnake]

Back on subject. Hi John! Good to see you on the board again. I agree customer service has gone out the window nowadays. Last week, I was disconnecting one home of electricity and moving it to another with the company I've not only been a customer with since 1994 and my husband worked for them for 26 years, and they told me they required a $350.00 deposit. After over an hour of haggling, I told them to just disconnect it, and I'd go with another electric provider. Idiots.

 

[FL-Orange]

.. told them to just disconnect it, and I'd go with another electric provider. Idiots.

Wow, you have multiple providers for electricity?? That's lucky, down here you don't have that option.