F/S 19" HRE polished 542's w/toyo rubber

LunaticSVT

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Yeah, pics. Here is how 3 of them arrived....

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I dont have my camera which has the 4th wheel that came a day later. Just a little description....

There is rash on it and it also looks as if someone hit a pothole with it. I will have to send these off to HRE to get repaired on my dime as the shipper only insured all 4 of them for 1k total.

The blue painters tape is how it was shipped to me. I do not think that UPS the second carrier used that to insure that the bubble wrap did not come off.

Talked to HRE and it will cost $100 per wheel to inspect, to refinish each wheel that has damage (All 4) costs $200 per wheel, and to fix the outer on the one with the bend will be $285. I never got the lugs as described.

So, I am looking at $1085 with just the visible damage plus shipping both ways to and from HRE. This is ridiculous that the seller shipped them this way. I have talked to him and he said that he was starting a claim with his shipper (Purolator), which he is only going to get $1k possibly back.

I should have just bought these damn things new from HRE directly. I bought them from the seller based on the pictures sent and the statements of "a few little nics from stones but 110% no curb rash".

Now If the seller could or would have packed these wheels correctly I am sure that the damages that occurred would have not happened.

I would just like to either be reimbursed for the repairs and shipping to and from HRE or a refund on the wheels and tires what I paid and half the cost to ship back.

DO not get me wrong. I understand USED wheels and USED parts, but when someone buys a set of $4.5k wheels (not including the costs of the tires) You would expect that some care in packaging would have happened or insuring them for the right amount would have been logical. This did not happen. Using something other than painters tape to wrap these would have been great.

I will take more pictures with my camera at the shop tomorrow. Sorry for the crappy iphone pics.
 
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LunaticSVT

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Ohh and sorry for the size of the pics. I am too lazy to resize them. I will do that with the others I post tomorrow.
 

venomous99

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ive seen wheels shipped that way and in most cases the tires and cardboard act as a good barrier for shipping. however, for this kind of money there shouldve been no reason to spend the extra money to ensure the wheels arrive safely...also the insurance might be a moot point if the carrier determines that the packing was insufficient as they have a criteria they go by.
if the wheels arent bent, u might be able to save some money by just having a local shop do the polish or if they are bent a competant shop should be able to repair them. if the curb rash is not deep it can be easily polished out.
this is always the risk in buying used rims and a big reason why i no longer buy used as ive gotten burned off a nice set of wheels on ebay. seller stated the wheels were mint but when i received the wheels, there were many nicks and rash not diclosed by the seller that resulted in me spending another $300 to fix.

hopefully ur able to come to a resolution on this...sorry for the bad news.

*edit..i read too fast and didnt look at the pics closer.thought these were pics of the wheels taken out of the box! whoa...what box?..that was jacked up shipping and anyone in their right mind wouldve applied a bit more care in the packaging.
 
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mush4u

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should have bought mine!!!!!!!!!!!!!!!!!!!!!!!! they still are for sale!!!!!! i have 100% eed back and i pack correctly!!!

now i dont know all the details...i am sure but that person who accepted that kind of packing should be fired!!!!! blue tape???? WTF!!! why would UPS even except that?? i shipped wheels before in no box but wih 4 pizza boards on each side.....i nevr seen shit like that before!! i would get a full refund for sure...that is only the right thing to to do...the shipper should have know problem refunding if he is a solid guy


anyways sorry to see this man!! best of luck to ya with whatever route u go......like i said mine are still for sale...
 

rexisme

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WOW, I would be absolutely livid. Those wheels would be in the back of my car on my way to Canada to deliver them and get my money back. What the hell is wrong with people selling things on this forum lately? A bunch of no good douche bags.
 

skyhighsd

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Wow man that really sucks I have bought two sets of wheels off of this site for a right around 4500 total between the two and neither set where packed like that. :nonono: Good luck getting any money back!
 

Un4GivN

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WOW, I would be absolutely livid. Those wheels would be in the back of my car on my way to Canada to deliver them and get my money back. What the hell is wrong with people selling things on this forum lately? A bunch of no good douche bags.

I heard that
 

Steve@TF

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to the buyer.

take the one bent wheel and have the tire removed. then, disassemble the wheel yourself. send the damaged part to HRE and buy a replacement $200 or so..

take the other wheels to a local polishing shop and have them clean up the nicks and rash. EASY to do and wont cost much. trust me :thumbsup:

no NEED to send them all back to HRE for this. you will just be paying out the nose unecessarily. $100 inspection fee?? :dw:

if you dont have a good polishing shop near you i can recommend one over here that can do it. PM me if you need any assistance.

sorry to see this happen. its hit or miss with shipping, usually HIT. i just had one wheel/tire get damaged during shipping. sucks. they denied the claim, of course :rollseyes i dont even know why they offer insurance (only if they LOSE it will they honor it!). but yeah, on the blue tape wtf?? i saran wrap the shiz out of them and use packaging tape to seal that all up. when youre talking $4-5k deal here, you should try to take extra precautions. i use cardboard over the face and foam sheets in between that, because polished gets marred very easily.

BUT, be happy theyre polished and not any other coating. they can easily be brought back to 100% :beer:

and those wheels are SICK! ive always loved that design :coolman:
 

864svt

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WHAT THE FACK JOHN??? those rims where 110% in shipping order, first they where bubble wrapped, second they had cardboard to protect the face of the rim, third the where shrink wrapped, then the painters tape was "just in case shrink wrap unravelled and i could write fragile." i spent 60 to make sure they got to you safely on shipping products at no cost to you. second i was trying to do you a favor with insuring them for 1000 as the more i claim the more you pay in brokerage fees, i never in my life thought they would destroy the shipping material like they did and scratch the face of the rim. third on my local site i have over 55 positive feedback no negative, i have kept in contact saying let me try and deal with this insurance crap for you did I not? to come on here and basically call me out is un called for, as now these guys think im a douche, un-believable, ive been trying to help calling purolater to get this resolved and this is how you thank me. instead of telling stoies how about you tell them about our conversation? how about how you told me that the 2 rears came fine? could it not be purolater just whipping shat around? how is it that 2 made it fine, 1 was lost and damaged for a couple days and the other was damaged aswell. dont b.s everyone on here. to svtp members im not a scammer nor did i walk away and say well its your problem, im a stand up guy, John how about you post our texts messages? me asking for the pics to send to purolater? or keep in touch if you hear anything? tell the truth..make me look like a prick.................un fackin believable
 

864svt

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WOW, I would be absolutely livid. Those wheels would be in the back of my car on my way to Canada to deliver them and get my money back. What the hell is wrong with people selling things on this forum lately? A bunch of no good douche bags.

how about you read the truth before you start cutting people up?
 

864svt

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X1000000000000000000000000000000^^^^^^^^^^^^^^

blue tape??? Wtf!!

the blue tape was a procaution that the shrink wrap didnt un-ravel and so i could write fragile on the tape...look at the pics...you guys all jump at me for no reason, read the truth in my post...hopefully John will be man enough to write that i was trying to help with everything, in m=no way possible could it be the shipping company??
 

864svt

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to the buyer.

take the one bent wheel and have the tire removed. then, disassemble the wheel yourself. send the damaged part to HRE and buy a replacement $200 or so..

take the other wheels to a local polishing shop and have them clean up the nicks and rash. EASY to do and wont cost much. trust me :thumbsup:

no NEED to send them all back to HRE for this. you will just be paying out the nose unecessarily. $100 inspection fee?? :dw:

if you dont have a good polishing shop near you i can recommend one over here that can do it. PM me if you need any assistance.

sorry to see this happen. its hit or miss with shipping, usually HIT. i just had one wheel/tire get damaged during shipping. sucks. they denied the claim, of course :rollseyes i dont even know why they offer insurance (only if they LOSE it will they honor it!). but yeah, on the blue tape wtf?? i saran wrap the shiz out of them and use packaging tape to seal that all up. when youre talking $4-5k deal here, you should try to take extra precautions. i use cardboard over the face and foam sheets in between that, because polished gets marred very easily.
BUT, be happy theyre polished and not any other coating. they can easily be brought back to 100% :beer:

and those wheels are SICK! ive always loved that design :coolman:

this is what was done......exactly what was done, except i used bubble wrap to protect face then cardboard on top of that, the painters tape was a precaution that the wrap didnt unravel and so i could put fragile on it...
 

864svt

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and another WHAT FACKING RASH???? there was NO, i repeat NO RASH, my post stated few rock chips, but no rash and that my friend was the truth, you keep blaming me as a scammer, did it not occur to you that they got FACKED up in shipping? open your eyes man, look how you got them? so quick to judge and so quick to blame.
 

krazpny

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i think this may be my first post as i come on here for entertainment. but the seller is a standup guy. i am great friends with him and i have bought and sold many things to him and from him. he has never screwed anyone over for any reason, if anything he gets screwed with deals. dont be quick to judge guys, give him a chance to work it out. i saw the wheels before they left his garage, hell i even helped wrap them. there was cardboard and everything was wrapped numerous times. cant blame the seller for some young punk kid that works for purolator that gets curious and cuts them open to see what they were. good luck
 

LunaticSVT

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Ok here you go...you want everything...I am stating it all mate.

WHAT THE FACK JOHN???

First off, I emailed you the link to the pics after I tossed them on my other server. I did not get a response. I had not heard from you and now I get a response after I make this post.

those rims where 110% in shipping order,

As you can see by how I got those rims they clearly were not packed correctly. You can say they were all you like. That is fine. You can say one thing. I have pictures showing how they were received.

I have sold 2 sets on here in the past with zero issues with the wheels as described or with the buyer getting them with packing material off.

first they where bubble wrapped, second they had cardboard to protect the face of the rim, third the where shrink wrapped, then the painters tape was "just in case shrink wrap unravelled and i could write fragile."

Ohh there was bubble wrap held on by blue painters tape on parts of the rims. There was a piece of cardboard on two of the wheels that were on the face....these were the rears. There was a piece on the back of one of the fronts and there was none on the last one that was lost.

As we can see by the pictures that I already posted there was some plastic wrap on the tires. This looked more like saran wrap, but that is my personal opinion on it. Speaking from shipping tires and wheels I used shrink wrap and stretched it all around it with the padding under it.

i spent 60 to make sure they got to you safely on shipping products at no cost to you.

Uhm yea.

A favor to me. USUALLY when selling something you include that in the pricing structure.

But I digress.

second i was trying to do you a favor with insuring them for 1000 as the more i claim the more you pay in brokerage fees,

6.07 per wheel was the brokerage fee. So figuring that and contacting UPS using your information and my information I asked them what the brokerage fee would have been on a value of 5k. It came to 28.22 per wheel. Clearly, if I am buying these from outside the US I expected to pay a brokerage fee. I have dealt with this before. I ship many things to Australia and from there to here.

But again, I digress. The point I am making here is that I was expecting that and again insuring them for the pure face value or more would have been better...

i never in my life thought they would destroy the shipping material like they did and scratch the face of the rim.


That is why when shipping things like this or even blowers, you need to take extra precautions and make sure that they are idiot proof. Using blue painters tape to hold shrink wrap is not a way to do it.

Fact is that blue painters tape can and will come off easy. That is why packing tape should be used in such cases.

third on my local site i have over 55 positive feedback no negative,

And that is why I went on with this deal.

i have kept in contact saying let me try and deal with this insurance crap for you did I not?

Yes, and again as I stated earlier. I emailed you the pictures and no response.

Also, I contacted purolator myself and they had no updates to this.

to come on here and basically call me out is un called for, as now these guys think im a douche, un-believable,

I posted what I got. How I got it. Am I supposed to be happy that you did not pack it good enough and I am out my own money to fix the issues?

What people think of you is reflective of what I wrote and the pictures included.

They are basing it on many things not just what I wrote, albeit that is some of it, it is not all of it.

ive been trying to help calling purolater to get this resolved and this is how you thank me.

How I thank you? Well let's just look at a few things here Mr conceded....

1. you are the one that sent me rims that were not wrapped properly. To the extent that UPS had to hold the 4th one until I called to advise them that the 4th was missing as they did not have any address information. UPS did not have but only a wheel/tire with bubble wrap and a few pieces of painters tape on it.
2. you are the one that insured them for less than value. supposedly doing me a favor with this... :dw:
3. you are the one that used painters tape to secure things instead of packing tape.
4. you are the one that now thinks I am out of line on this...???

instead of telling stoies how about you tell them about our conversation?

Ohh I can tell them that. I think I have the recordings still on the iphone.

I will look later tonight.

how about how you told me that the 2 rears came fine?


I told you that the two rears came with most of the packing on them.

could it not be purolater just whipping shat around?
Sure they could have, but that does not make it right that you insured them all for less than face value or even 1/2 value.

how is it that 2 made it fine, 1 was lost and damaged for a couple days and the other was damaged aswell.

Where you are getting the 2 made it fine is funny; as my friend whose car these were to go on was standing there and did not hear me say that once. Nor did my UPS driver who was there when I called you.

dont b.s everyone on here.

Where am I BSing anyone? I provided pictures from my iphone as I got the three. I had the UPS driver take pictures from his phone too. I provided proof of how I received them. I described them as how they are sitting here.

to svtp members im not a scammer nor did i walk away and say well its your problem, im a stand up guy, John how about you post our texts messages?

Jun 30, 2009 3:06pm
You: Hi John, it's Mike, purolator just called and said they found the 4th rim and you should get it tomorrow, and they will confirm shipment on thursday

Jul 1, 2009 4:34pm
You: John did you recieve the 4th rim ok?

Jul 1, 2009 6:06pm
ME: Yes. 4th is here and not bad. There is a divit on the lip in the rear.... did not get lugs though..

You: ??? The lugs were taped and shrink raped to a front rim, they where 110% shipped I promise you

You: I will mention it to claim person tomorrow,

ME: All wrap was removed on this last one. There was only cardboard on the outer and clear tape.

You: Unbelievable!!!!!!!!!!! Take pics I will tell her tomorrow are you able to email me pics do I have it when she calls?

ME: My guy just picked up the wheels. I have pics of the three but not the last one. I'll call him to get pic of the 4th.

ME: I have to get home to do the pics. Will be later tonight

You: Ok great. I'll keep in touch, u do the same.

You: No problem, just so I have everything ready to give her.

Jul 2, 2009 2:04pm

Me: Following up with what is going on. Did you get the link where the pics are at? LMK

Jul 3, 2009 4:04pm

You: I'm not impressed with ur post john I packaged them up 110% protected, the painters tape was to make sure the shrink rape didn't unravel, why cut me up?

That was the chronological order of txts that I have....

Now I get an email as follows....

From - Fri Jul 03 18:57:13 2009
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Received: by 10.231.36.198 with SMTP id u6cs43620ibd;
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Received-SPF: pass (google.com: domain of [email protected] designates 65.55.111.113 as permitted sender) client-ip=65.55.111.113;
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Fri, 3 Jul 2009 16:56:52 -0700
From: Mike <[email protected]>
To: Hre <[email protected]>
Content-Type: text/plain;
charset=us-ascii;
format=flowed;
delsp=yes
Content-Transfer-Encoding: 7bit
X-Mailer: iPhone Mail (5H11)
Mime-Version: 1.0 (iPhone Mail 5H11)
Subject: ????
Date: Fri, 3 Jul 2009 19:56:47 -0400
X-OriginalArrivalTime: 03 Jul 2009 23:56:53.0244 (UTC) FILETIME=[F0588BC0:01C9FC39]

Well after that nice post you left on svtp I'm not sure why I'm even
bothering with you a you are quick to judge and blame, but here it
goes, you have my word as a man I packaged the shit out of them. They
where miss handled, there was a few tiny stone chips or what ever
scratched them I don't know that's it. I'm a straight up guy, as for
curb rash there was none. Let's see what happens with insurance ok, as
mentioned you can send them off the be re finished at a rim place,
don't sen to HRE as they will screw you. Hopefully the insurance will
cover 500 and maybe we can split the rest if any. There was absolutly
no damage or rash on the rims so I don't feel it even necessary for me
to have help. But I will, as for the curb or pot hole damage??? Maybe
I missed it somehow but I have never hit a curb and I didn't noticed
any tire damage and those are the only tires that I've had on the
rims. So for the unknown I will try and help. I would have been glad
to buy them back but I sold them to buy a kenne bell and I bought 2
days after I sold rims to you.again I'm not a scammer so be a decent
guy and stop cutting me, I've done nothing to say i'll screw you over
so relax. Get a quote from a rim repair shop not HRE as I can't afford
to help that much for something I feel I didn't do wrong. Keep in
touch and I WILL do the same.........Mike

Sent from my iPhone

There you go it is for all to read as you requested.


me asking for the pics to send to purolater?

You were sent the link to the server they were located on at that time via email. I have since moved them to one of my live servers.

or keep in touch if you hear anything?
IM's sent and no response.


tell the truth..make me look like a prick.................un fackin believable

Truth told as you can see. i can also take photos of the phone txt convos for verification too if you like.

Pictures....

front0001-bent-pic.jpg

front0002-divits.jpg

rear0001-minor-rash.jpg

rear0001.jpg

rear0002-flaking-cc.jpg

rear0004-flaking-cc.jpg

rear0003-annotated.jpg

rear0005-scratches.jpg



I have over 200 pics sitting on the camera and can upload all of them onto my server for your viewing pleasure.
 

Steve@TF

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this is what was done......exactly what was done, except i used bubble wrap to protect face then cardboard on top of that, the painters tape was a precaution that the wrap didnt unravel and so i could put fragile on it...

eh, that's why i didnt jump all over you. and he didnt appear to call you out to be a scammer. he was just disappointed with the way his $4.5k purchase arrived, which is understandable. not 100% your fault, and certainly not the buyers. this is the result of jackasses in the shipping company playing rugby with the merchandise.

i was thinking maybe Customs might have opened it up but i just asked my girl who is a customs agent. she looked at the pics and said it wasnt US customs because they would try to wrap them back up and there would be green "US Customs DHS" tape all over it. she said its possible that Canadian Customs opened it up, since she's not familiar with how they repackage stuff. (she handles exports).

it does look like you used a LOT of saran wrap. looks like more than i typically use, lol. and if you used bubble wrap and cardboard like you said, than you did good there. the only mistake on your part was using the blue tape. the saran wrap stuff is really good on its own but not good enough. hopefully everyone reading this thread can take this as a learning lesson. USE SHIPPING TAPE! if you want to be extra anal about it, use strapping tape! i think the OP quite possibly adequately wrapped them up to the point of the tape. BUT, if he wrapped the hell out of them, which it really looks like he did, then they really could possibly hold their own even without tape. its tough to say and its a gamble. it all depends on the shipping company and how careful the employees feel like being that day. ive shipped stuff in which the box showed up in mint condition and there have been other times where the boxes looked like they literally fell off the back of the truck :kaboom:

as for the insurance, when i ship to Canada i always discuss these things with the buyers in full detail (unless its something small and inexpensive). yes you tried to hook the buyer up buying insuring it for less but now its blowing up in your face. had you gotten his approval for this first, you'd have that to stand behind at least... besides, whatever you insure it for doesnt really have anything to do with any taxes or fees or anything. that is based off the amount that the shipper declares in the customs paperwork. you can declare them to be worth $5k but only insure them for $200. now whether or not you declared them for the insured amount isnt typed up here and you should keep it that way. no sense in publicly declaring that you falsified customs paperwork, no what i mean? :read: every day my girl tells me about cars and packages they seize because the paper work was funny or false. and its a crime. but the insurance part has nothing to do with that, so keep it at that :read:

the seller has already called me and left me a voicemail about this so ill try to help out both parties as best i can. email me lunatic [email protected]). ill either email you back or try to give you a call back over the weekend. im doing the same thing for 2 parties right now who did a transaction over a set of used TF wheels that were damaged during shipping. ill try to help you guys out so it is the easiest and most cost effective way to have them back looking beautiful again :beer:

and dont be surprised if this Purolator(?) company denies the claim, saying it wasnt packaged right. theyre probably going to want to send someone out to inspect the packaging. for anything over $100 they get extremely anal about it. i was just discussing my damaged wheel today at our factory. the secretary said they spend $10k a month with UPS and they still have to fight with them over $200 claims :bored: the wheel that i mentioned that was damaged during shipping recently needs the lip replaced which is going to cost a few hundred bucks, plus taking the tire off, putting it back on, and shipping it across the country again. :bored: thanks fedex! :kaboom:
but for the most part, ive had very good luck with shipping through them. but every now and then it will happen. just a part of the business. unfortunately it happend to you guys on your first attempt :read::shrug:

like i said before, BE HAPPY theyre polished wheels. they can easily be made to look better than when the OP had them. if they were chrome you'd be ****ed :kaboom:

God willing the shipping company will pay the insurance claim and that will be more than enough to have these looking like new again.
 

Steve@TF

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hmmm...i guess we were typing up our posts at the same time...

after seeing those enlarged pics, things are a bit different.

i didnt know they were clear coated. we dont even mess with clear coating polished wheels any more unless someone absolutely insists on it. it doesnt last and we dont warranty it. maybe HRE has some kind of magic clear coating they use, but it doesnt appear so from those pics... lunatic, when you called HRE, did you tell them they were clear coated? that could be why they quoted so much, and if you didnt, the cost could be even higher. you may or may not be able to just send them to any old polishing place with a clear coating on it. you may need to strip that off yourself first. obviously they cant just polish right through it, like they could if it was bare aluminum like our polished wheels (and CCWs). at least if you were to send them in to be powdercoated/chromed, they'd acid dip them to get everything off the metal. so that might be an option to consider... i can ask a few vendors i know this upcoming week, though i may be heading off for a camping trip.
 

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