I am in a situation where not only am I looking for a high-end sports or muscle car, I'm also in a position to have choices among a range of vehicles.
I think it's fair to say the majority of people here are fans of Ford products. It's probably also Fair to say that many of us have been blinded by brand loyalty along the way. I know I'm guilty of it.
This Time Around, I will continue to consider the Ford product, but that's the difference. In the past, I only looked at Ford's When shopping for a new vehicle. Right now I have two Mustang's and a Focus ST. I can tell you that I am happy with the products but the disconnect at this juncture is dealing with the dealership.
I'm not naive and thinking that these things don't happen everywhere, but I do get the sense that certain brands take the after purchase experience more seriously then others. My most recent experience from my servicing dealership has been so horrible that I have considered other brands for my next purchase. We're not talking about Petty things and I won't get into details but I will tell you that there are situations where there is no question as to who was at fault and the dealership simply refuses to take responsibility. Only when a bad review is left and the corporate offices forces them to respond was I able to get some feedback from the dealership. Even after that nothing changed.
That being said, I am going to consider the GT500. I'm also seriously looking at a 2020 Porsche 911 Carrera 4S. Yes I know they are a completely different categories but if the Mustang is a great car (for what it is) it will be a good compromise given the price difference. Also in the fold are the Audi RS5 and the Tesla Model 3 Performance. Yes this is a wide range of vehicles and not necessarily a fair comparison when lining them all up. But it is what I'm considering. Of course the Porsche is the only car of the group that truly has no compromises and it reflects in the price. It's also the only car that I think of where I could jump in and drive across the country in it with no issues or worries about finding a charging station. The Audi will be a close second.
Anyway the point being that a product can be great but what people will always remember is the last individual in the chain that they dealt with. The last Ford dealership I dealt with has changed me from a die-hard only consider vehicles within the brand customer to a potential but not likely customer.
TLDR: great products mean nothing without the great service
I think it's fair to say the majority of people here are fans of Ford products. It's probably also Fair to say that many of us have been blinded by brand loyalty along the way. I know I'm guilty of it.
This Time Around, I will continue to consider the Ford product, but that's the difference. In the past, I only looked at Ford's When shopping for a new vehicle. Right now I have two Mustang's and a Focus ST. I can tell you that I am happy with the products but the disconnect at this juncture is dealing with the dealership.
I'm not naive and thinking that these things don't happen everywhere, but I do get the sense that certain brands take the after purchase experience more seriously then others. My most recent experience from my servicing dealership has been so horrible that I have considered other brands for my next purchase. We're not talking about Petty things and I won't get into details but I will tell you that there are situations where there is no question as to who was at fault and the dealership simply refuses to take responsibility. Only when a bad review is left and the corporate offices forces them to respond was I able to get some feedback from the dealership. Even after that nothing changed.
That being said, I am going to consider the GT500. I'm also seriously looking at a 2020 Porsche 911 Carrera 4S. Yes I know they are a completely different categories but if the Mustang is a great car (for what it is) it will be a good compromise given the price difference. Also in the fold are the Audi RS5 and the Tesla Model 3 Performance. Yes this is a wide range of vehicles and not necessarily a fair comparison when lining them all up. But it is what I'm considering. Of course the Porsche is the only car of the group that truly has no compromises and it reflects in the price. It's also the only car that I think of where I could jump in and drive across the country in it with no issues or worries about finding a charging station. The Audi will be a close second.
Anyway the point being that a product can be great but what people will always remember is the last individual in the chain that they dealt with. The last Ford dealership I dealt with has changed me from a die-hard only consider vehicles within the brand customer to a potential but not likely customer.
TLDR: great products mean nothing without the great service
