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SVTPerformance's Chain of Restaurants
Tuning À la carte
Tuning 2014 Explorer Sport
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<blockquote data-quote="LS2GTO" data-source="post: 14777616" data-attributes="member: 73731"><p>Bit late to the discussion, but I'm also looking into getting an in-warranty ecoboost tuned and have had a bit of experience with warranties and legal terms.</p><p></p><p>So while yes the dealer *may* be able to see how many times a PCM was flashed, that in no means proves anything or is nearly enough evidence of tampering. Just because it was flashed doesn't mean it was flashed with something illegal as far as warranty status. Just because someone may speculate as to what was flashed doesn't mean it will hold in any sort of court. </p><p></p><p>Judge - So why did you deny the customer's warranty claim?</p><p>Dealer - Well your honor, we scanned the PCM and saw that it was flashed 3 times.</p><p>Judge - So what does that mean?</p><p>Dealer - Well it means that the PCM was flashed with an aftermarket tune which in turn caused the engine to fail, so we won't cover any damages.</p><p>Judge - So you were able to see in the PCM itself that specific changes were made which tie directly to the engine failure?</p><p>Dealer - No, we just saw that changes were made.</p><p>Judge - So you have no idea or proof of what changes were actually made?</p><p>Dealer - No, just that some changes were made.</p><p>Judge - GTFO!</p><p></p><p>Seriously, that's like someone being charged for murder and the only evidence the prosecution has is that he at one point in his life bought a gun. No proof that that was the gun used, no proof that the person was even in the area of the crime, just that he once bought a gun so that automatically makes him guilty of the crime. That's not how the legal system works son (whether criminal or in this case consumer/warranty related).</p></blockquote><p></p>
[QUOTE="LS2GTO, post: 14777616, member: 73731"] Bit late to the discussion, but I'm also looking into getting an in-warranty ecoboost tuned and have had a bit of experience with warranties and legal terms. So while yes the dealer *may* be able to see how many times a PCM was flashed, that in no means proves anything or is nearly enough evidence of tampering. Just because it was flashed doesn't mean it was flashed with something illegal as far as warranty status. Just because someone may speculate as to what was flashed doesn't mean it will hold in any sort of court. Judge - So why did you deny the customer's warranty claim? Dealer - Well your honor, we scanned the PCM and saw that it was flashed 3 times. Judge - So what does that mean? Dealer - Well it means that the PCM was flashed with an aftermarket tune which in turn caused the engine to fail, so we won't cover any damages. Judge - So you were able to see in the PCM itself that specific changes were made which tie directly to the engine failure? Dealer - No, we just saw that changes were made. Judge - So you have no idea or proof of what changes were actually made? Dealer - No, just that some changes were made. Judge - GTFO! Seriously, that's like someone being charged for murder and the only evidence the prosecution has is that he at one point in his life bought a gun. No proof that that was the gun used, no proof that the person was even in the area of the crime, just that he once bought a gun so that automatically makes him guilty of the crime. That's not how the legal system works son (whether criminal or in this case consumer/warranty related). [/QUOTE]
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SVTPerformance's Chain of Restaurants
Tuning À la carte
Tuning 2014 Explorer Sport
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