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<blockquote data-quote="TRBO VNM" data-source="post: 5091382" data-attributes="member: 14678"><p>dunno, maybe they have caller ID? lol</p><p></p><p>I call almost everyday and usually get jeff on the phone. if I get voicemail I usually just call back 15min later. I typically don't like leaving messages on the manufacturer or distributors phones because it might be a week later you get a call back, if even then. I just ran into that with McLeod.</p><p></p><p>Every company has its issues and things they need to work through and everyone is busy. I was speaking from my experience with Hellion and actually you are the first I have heard of have a problem, but I am sure there are others. nobody is perfect and wasn't taking a jab at THP.</p><p></p><p>EDIT: just got off the phone with Jeff @ Hellion. he is looking into his files for you Matt.</p><p></p><p>EDIT2: Jeff called me back. He wasn't working there last september, but he pulled out your fax and has everything and wasn't sure what the problem was. I said maybe someone didn't call back, but it appears to me you guy are setup. It is a matter of putting in orders, but I think Jeff will be calling you to confirm things.</p></blockquote><p></p>
[QUOTE="TRBO VNM, post: 5091382, member: 14678"] dunno, maybe they have caller ID? lol I call almost everyday and usually get jeff on the phone. if I get voicemail I usually just call back 15min later. I typically don't like leaving messages on the manufacturer or distributors phones because it might be a week later you get a call back, if even then. I just ran into that with McLeod. Every company has its issues and things they need to work through and everyone is busy. I was speaking from my experience with Hellion and actually you are the first I have heard of have a problem, but I am sure there are others. nobody is perfect and wasn't taking a jab at THP. EDIT: just got off the phone with Jeff @ Hellion. he is looking into his files for you Matt. EDIT2: Jeff called me back. He wasn't working there last september, but he pulled out your fax and has everything and wasn't sure what the problem was. I said maybe someone didn't call back, but it appears to me you guy are setup. It is a matter of putting in orders, but I think Jeff will be calling you to confirm things. [/QUOTE]
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