Well here is my rant!! I bought a 2004 Cobra back in December, it has 2400 miles on it. I recently took it in for warranty work and the dealer I bought the car from in New Castle, PA are A-holes plain and simple!!! Here is the story.
Problems:
#1. Driver's side window leaks like a stuck pig into the car's interior while gently hosing the car down while washing it.
#2 The center console rattles like a vibrator when driving down the road.
#3 The passenger's rear quarter panel is offset past the door's edge and the paint is getting chipped as if it got a good sand blastin'
I got the car back today after four days at the dealership in New Castle. (Mind you, it has been about 70 degrees and sunny the past four days in western PA, so I lost some valuable drive time because of these jerks)
I got a call back today saying that my car is done. I went to pick it up this evening and they told me that the center console does not rattle and that they confirmed it with a test drive!!!!! (More like a joy ride.) They told me that what was causing the paint chipping was stones ( dah!!!) and that warranty does not cover it. They needed to realign the quarter panel and fix the damn' paint in my opinion!! Also, the drivers side has no damage. They told me that there are more stones on the right side of the road than on the left side of the road and that is why the paint is chipping!!! I wanted to punch the idiots at that point. As far as the leak goes, they said they realigned the window and adjusted the weather stripping to repair the leak.
I brought the car home, got out my hose and sprayed the car down. The leak is worse than it was when I dropped it off four days ago!!!! I don't think those A-holes even touched my car!!!!!!
I called and bitched to the person sitting in for the general manager tonight . She said that the service department has gone home for the night and that they would have someone call me in the morning!!! Yeah sure, after they go joy riding with someone else's Cobra for minimum wage!!!
I swear...They are about as intelligent as a box of hammer handles at that place. Getting them to do warranty work is like getting an insurance company to pay for a claim. They are all slime balls and I want to kick some ass. I can't wait until something else more dire occurs.
What would you people do? Am I out in left field on this one?
Thanks!!
:fm: :fm: :fm: :fm: :fm: :fm: :burn:
Problems:
#1. Driver's side window leaks like a stuck pig into the car's interior while gently hosing the car down while washing it.
#2 The center console rattles like a vibrator when driving down the road.
#3 The passenger's rear quarter panel is offset past the door's edge and the paint is getting chipped as if it got a good sand blastin'
I got the car back today after four days at the dealership in New Castle. (Mind you, it has been about 70 degrees and sunny the past four days in western PA, so I lost some valuable drive time because of these jerks)
I got a call back today saying that my car is done. I went to pick it up this evening and they told me that the center console does not rattle and that they confirmed it with a test drive!!!!! (More like a joy ride.) They told me that what was causing the paint chipping was stones ( dah!!!) and that warranty does not cover it. They needed to realign the quarter panel and fix the damn' paint in my opinion!! Also, the drivers side has no damage. They told me that there are more stones on the right side of the road than on the left side of the road and that is why the paint is chipping!!! I wanted to punch the idiots at that point. As far as the leak goes, they said they realigned the window and adjusted the weather stripping to repair the leak.
I brought the car home, got out my hose and sprayed the car down. The leak is worse than it was when I dropped it off four days ago!!!! I don't think those A-holes even touched my car!!!!!!
I called and bitched to the person sitting in for the general manager tonight . She said that the service department has gone home for the night and that they would have someone call me in the morning!!! Yeah sure, after they go joy riding with someone else's Cobra for minimum wage!!!
I swear...They are about as intelligent as a box of hammer handles at that place. Getting them to do warranty work is like getting an insurance company to pay for a claim. They are all slime balls and I want to kick some ass. I can't wait until something else more dire occurs.
What would you people do? Am I out in left field on this one?
Thanks!!
:fm: :fm: :fm: :fm: :fm: :fm: :burn:
