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New Edge Cobras
Need Clutch Install Help, Not Releasing - Spec Stage 2+
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<blockquote data-quote="hus" data-source="post: 8154158" data-attributes="member: 65461"><p>Thought I'd give a little update. I talked to American Muscle. Very good customer service. The guy I talked to said that my problem was a little more in depth than he would like to go and gave me a direct number to Spec...which is in Bessemer, Alabama about an hour or so away from my house. </p><p></p><p>I called Spec. I'll just say that this is where things got a little interesting. I told the guy my problem and that 4 mechanics, that have a history of building race cars, said that the pressure plate must be defective. The guy at Spec wasn't rude or anything but said that was impossible because of the precision in which their pressure plates are built that they've never seen a defective pressure plate. He told me that it sounded to him like a warpped clutch disc and that it couldn't have came from them warpped. He said that it sounded to him like my mechanic must have dropped it before installing it. And I told the guy that was a little bit of a stretch. I then told him that I'm in Muscle Shoals, AL just an hour north of them and asked if I could just bring it to them. Then he told me he would make me an "Open/Ended" offer that since I was so close to them that I am more than welcome to bring the kit to them and they would test it with me there and if it's defective they "would let me know" and if it's not they "would let me know". Nothing was said that they would replace it even though it has a 120 day warranty from the date of purchase and the guy has already made up his mind that it's my mechanic's fault and not they're equipment. So I'm going to drive down there here soon and let them test it.</p><p></p><p>I've given them the benefit of the doubt and ordered the regular Spec Stage 2 clutch kit (not 2+) from American Muscle and see if that works. I'm hoping they'll man up and replace the 2+ that I have bought from them and then I'll have an extra more powerful clutch on standby for the future. I'll keep updating as this goes along. I will say that American Muscle said they would have no problem replacing it if I could not get it to work but the guy at Spec said it would have to be tested first...we'll see.</p></blockquote><p></p>
[QUOTE="hus, post: 8154158, member: 65461"] Thought I'd give a little update. I talked to American Muscle. Very good customer service. The guy I talked to said that my problem was a little more in depth than he would like to go and gave me a direct number to Spec...which is in Bessemer, Alabama about an hour or so away from my house. I called Spec. I'll just say that this is where things got a little interesting. I told the guy my problem and that 4 mechanics, that have a history of building race cars, said that the pressure plate must be defective. The guy at Spec wasn't rude or anything but said that was impossible because of the precision in which their pressure plates are built that they've never seen a defective pressure plate. He told me that it sounded to him like a warpped clutch disc and that it couldn't have came from them warpped. He said that it sounded to him like my mechanic must have dropped it before installing it. And I told the guy that was a little bit of a stretch. I then told him that I'm in Muscle Shoals, AL just an hour north of them and asked if I could just bring it to them. Then he told me he would make me an "Open/Ended" offer that since I was so close to them that I am more than welcome to bring the kit to them and they would test it with me there and if it's defective they "would let me know" and if it's not they "would let me know". Nothing was said that they would replace it even though it has a 120 day warranty from the date of purchase and the guy has already made up his mind that it's my mechanic's fault and not they're equipment. So I'm going to drive down there here soon and let them test it. I've given them the benefit of the doubt and ordered the regular Spec Stage 2 clutch kit (not 2+) from American Muscle and see if that works. I'm hoping they'll man up and replace the 2+ that I have bought from them and then I'll have an extra more powerful clutch on standby for the future. I'll keep updating as this goes along. I will say that American Muscle said they would have no problem replacing it if I could not get it to work but the guy at Spec said it would have to be tested first...we'll see. [/QUOTE]
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Need Clutch Install Help, Not Releasing - Spec Stage 2+
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