Loaner cars for 01 cobra owners

[ROSENDO SANCHEZ]

I am taking my snake in for service. The last two times I have taken it, the dealer always seems to get me the worst car they have. Could I get a new Taurus or at least a Focus? Or do I have to take what they give me? Last two times I got a 99 escort with no options.I don't want to end up driving around in a escort again!!:cryying:

 

[SoCalBlk03]

I've been stylin' in my $38K Escort for the last 2 weeks.:coolman:

 

[slither01]

They are doing you a favor, saving you all that gas money, and you don't even appreciate it:shrug:
Just kidding, hope you won't be without your ride long:thumbsup:

 

[ROSENDO SANCHEZ]

Im now driving around in a cool brand new stratus from the rental! Bad news is that my cobra won't be ready till wed..about 8 more days

 

[mechanic66]

Are they making you PAY to style around in the stripper Escort? Last few times they let me pay all the taxes on my classy (stripped Focus) "loaner".........

 

[marty.us]

My dealership had been really good about giving me a good vehicle for no cost. Up until yesterday. I put my car in the shop to repaint the front bumper that THEY scratched pretty bad while replacing my head lamps.

They offered to pay for an escort, I said NO, it's your fault for scratching my bumper They ended up giving me a TrailBlazer for $5 a day plus tax. Better than the escort, I guess.

 

[ROSENDO SANCHEZ]

You shouldn't have to pay a penny for those rentals.

My .02 cents (no pun intended)

 

[marty.us]

RO COBRA - I agree, but they did offer a free rental. An Escort, but I insisted on a 4 door SUV. Hence the difference between the two is $5 a day.. I'm not complaining, I am just waiting to hear 2 words from them "BUY BACK"..

 

[ROSENDO SANCHEZ]

Originally posted by marty.us
RO COBRA - I agree, but they did offer a free rental. An Escort, but I insisted on a 4 door SUV. Hence the difference between the two is $5 a day.. I'm not complaining, I am just waiting to hear 2 words from them "BUY BACK"..

\
According to the warranty policy on all 01 SVT'S, you are entitled up to a mid-size car i.e. contour, camry, even a taurus. You don't have to take what they throw at ya!!!

 

[quick01snake]

Originally posted by RO COBRA
Im now driving around in a cool brand new stratus from the rental! Bad news is that my cobra won't be ready till wed..about 8 more days

You mean they stick you with lowly escort twice, and then as a step up, give you a DODGE?! What the hell are they smoking? Both times that I've had mine in I got a decent car (Sable and Taurus)............

 

[Traveler]

I haven't had to have service on my 01 Cobra yet, but due to a suspected clutch problem, I likely will soon. Is there any documentation of this 01 SVT Service warranty that I can print off? I read it online months ago about getting the mid-size loaner, free wash & vacuum, but since there was no information presented at time of purchase, I worry they'll try to claim there isn't any kind of special SVT service.

 

[quick01snake]

Originally posted by Traveler
I haven't had to have service on my 01 Cobra yet, but due to a suspected clutch problem, I likely will soon. Is there any documentation of this 01 SVT Service warranty that I can print off? I read it online months ago about getting the mid-size loaner, free wash & vacuum, but since there was no information presented at time of purchase, I worry they'll try to claim there isn't any kind of special SVT service.

You shouldn't worry.....if the dealership knows their arse from a hole in the ground, they'll know that if they take a 2001 or newer SVT vehicle in for warranty work, they have to provide a loaner (usually through a rental agency). They are also required to wash and vacuum the interior. I have the documentation somewhere, but forgot about it since I've never had a problem with it (It's in right now at 29000 miles for oil consumption, squeaky windows, clutch issues and tranny grinding into third, they gave me a Taurus again). But, I was also informed that an escort and a focus are also considered "mid-size" vehicles, so you might end up with one of those. So I wouldn't worry about getting the free loaner.

 

[Traveler]

Thanks.

 

[mechanic66]

Well if you have any '01 SVT brochures they do state you are entitled to loaner and wash and vacuum. However after 7 or so service visits my car has been washed and vacuumed 1 time. Free loaner? Well not exactly. I get to pay all sales taxes and I get to drive a POS stripped out Focus. Ford's corporate policy is $28 a day max anything over that is either covered by you or the dealer (if they're not a bunch of assholes which my dealer is :cuss: ). All in all my service experience with Ford has pretty much sucked ass.

I do happen to have Xeroxed and original '01 SVT Cobra brochures that do state loaner & free wash and vacuum. I'd be happy to fax it to ya if ya wanted.

 

[SVTCobra2001]

I have had to pay the tax once.. I have been in a Taurs for about 3 weeks now. They will hear it from me if I have to pay the stupid tax on 3 weeks. I hate that Cobra's have no parts avail. They are always back ordered. I haven't had too many problems wih rentals..

Now getting it Vacumed and washed..... That is another story. I think the have not done it half the time.. I ussually remind them and they take it to the wash bay and clean it really quick. Crappy wash is sometimes better than none..

 

[marty.us]

I'm currently driving a stripped down POS focus, while they replace my engine.. Hopefully it'll be done today.. I don't know how much longer I can handle the Foci...

 

[NJStangFan]

Originally posted by Traveler
Is there any documentation of this 01 SVT Service warranty that I can print off?

I've got a copy of it. E-mail me at [email protected] and I'll send it to you if you are interested.:thumbsup:

 

[quick01snake]

Originally posted by marty.us
I'm currently driving a stripped down POS focus, while they replace my engine.. Hopefully it'll be done today.. I don't know how much longer I can handle the Foci...

If you don't mind, will you email me or post a description of your prob with your engine(why they're replacing it), i need all the info/testimonials i can get.

 

[wildosvt]

I got a POS Malibu when my 2nd gear synch went bad.Also got a wash and vac...I knew I wasnt entitled to a freaking Lincoln or a L or a Harley for that matter.It is a loaner car.....When we had to take my wifes 2000 SVT contour in she got a GEO metro 4door.So take the and lets not waist valuable space on this board..:sleeping:

 

[ROSENDO SANCHEZ]

Originally posted by wildosvt
I got a POS Malibu when my 2nd gear synch went bad.Also got a wash and vac...I knew I wasnt entitled to a freaking Lincoln or a L or a Harley for that matter.It is a loaner car.....When we had to take my wifes 2000 SVT contour in she got a GEO metro 4door.So take the and lets not waist valuable space on this board..:sleeping:

I think the whole point of this thread is that you are entitled up to a mid-size car. You don't have to take a pos Malibu. How do you know your dealer charged SVT full price when ALL you got is a POS?