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2nd Generation
LFP Service a Complete Failure
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<blockquote data-quote="vintageyz" data-source="post: 16502206" data-attributes="member: 161673"><p>I normally do not post negative commentary, but the service received from LFP needs to be discussed.</p><p></p><p>I purchased, via Evilbay, a LFP Big Oval throttle body. The purchase was on August 7, and the listing noted it would be delivered by August 17. That date came and went, with no item. I had to reach out to LFP to ask what happened. Excuses flew from them and it would be there by September 1. September 1 passed and no throttle body. So, I had to contact them again. OMG, it was Covid excuse this and that. But, they would make it up to me it was said. (also, I had purchased a MAF from them just a short while before)</p><p></p><p>Back and forth occurred, including a direct call to Mark (title?) who assured me I would be the throttle body, that it would be shipped Priority, and he would supply a tune at discount. He would call this next day to confirm. Finally the item shipped; Ground. Plus, no call. So, I message back again with no reply.</p><p></p><p>LFP baited the Ebay listing knowing full well they could not supply the product. They didn't fulfill any of the commitments they said (all documented btw) LFP apparently doesn't consider the customer a priority enough to do what they say they will do. I suggest avoiding them for your Lightning or Mustang mods.</p></blockquote><p></p>
[QUOTE="vintageyz, post: 16502206, member: 161673"] I normally do not post negative commentary, but the service received from LFP needs to be discussed. I purchased, via Evilbay, a LFP Big Oval throttle body. The purchase was on August 7, and the listing noted it would be delivered by August 17. That date came and went, with no item. I had to reach out to LFP to ask what happened. Excuses flew from them and it would be there by September 1. September 1 passed and no throttle body. So, I had to contact them again. OMG, it was Covid excuse this and that. But, they would make it up to me it was said. (also, I had purchased a MAF from them just a short while before) Back and forth occurred, including a direct call to Mark (title?) who assured me I would be the throttle body, that it would be shipped Priority, and he would supply a tune at discount. He would call this next day to confirm. Finally the item shipped; Ground. Plus, no call. So, I message back again with no reply. LFP baited the Ebay listing knowing full well they could not supply the product. They didn't fulfill any of the commitments they said (all documented btw) LFP apparently doesn't consider the customer a priority enough to do what they say they will do. I suggest avoiding them for your Lightning or Mustang mods. [/QUOTE]
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LFP Service a Complete Failure
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