Agree 65,000%
Just Found Out Dealer Ditched My Survey
- Thread starter TheOne2HotScott
- Start date
Agree 65,000%
Before you make assumptions about what someone does and doesn't know about "the business" as you call it. Well I have been in said business for 15 years now. I spoke about the rdr being wrong because to redirect a survey they don't need to change your address. ONLY YOUR EMAIL. So since your address was incorrect as well its highly doubtful that it was redirected intentionally.
Its obvious that you aren't and never have been in the business. Do you think your one little call to ford corp is going to get someone in trouble? And someone will be reemed with a pole as you say?Are you kidding me? I can see why they won't return your call now. I wouldn't either with the attitude you have and would bet that you had when you went in there originally.
Just because you paid 60-70 or 80 grand for a car doesn't give you permission to treat others like shit. Because at the end of the day all you did is buy a mustang fella.
Treat others with respect and that respect will come back 10 fold.
Treat them the way you have, and you get what you got. Nothing and no due bill to prove its owed to you and nothing proving it wasn't supplied to you. One of those forms you signed was a new delivery reciept stating all the features and benefits were explained to you and that you received everything owed to you.
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Have you gone to the dealership website and left a comment? When I was first trying to order my 2010 GT500 I had a bad dealing with a salesman at Galpin Ford in CA so I just went to their website and sent a message about my experience. I got a call the next day from the assistant GM apologizing. More recently, about 3 months ago I was at another dealership and it took them almost 3 hours to complete a simple oil change even when I had an appointment. I sent a message through their website and was contacted the next day by their service manager.
lol
I wish you luck getting you things owed to you. I know its frstrating at times.
But I promise, if you just catch your breath and count to ten and then call them and traet them with respect you will get something done alot faster....
unless you already burned the bridge
But I promise, if you just catch your breath and count to ten and then call them and traet them with respect you will get something done alot faster....
unless you already burned the bridge
Not yet, But the bridge with sir is toast.
Thanks Chris, but the dealership called and said they found it. They said they were sending it...Customer Service scores again.
Is this a Seinfeld episode? What is the significance of the banana? Now you have me wondering about every banana that was ever given to me. Did they try to offend me and I wasn't paying attention?
I just asked a Ford salesman who is a friend of a friend that has been in the business for some 15 years. He said, "If I offered you a banana after you just bought a car from us, it would mean we just f***ed you. And no, you'd never receive the survey from Ford. Just in case you figured it out."
Thanks, but I haven't got it yet.
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Been in the Ford business since I was born til 2006 and have dealt with dealers in some capacity since then and I've never heard of that.
Usually if they ****ed you- they'd be treating you very nicely out the door
Maybe it's a new thing
Usually if they ****ed you- they'd be treating you very nicely out the door
Maybe it's a new thing
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Was it a big banana?
Yeah!! LMAO!!!
They definitely entered in the wrong email address on purpose so you don't get a survey. Dealerships do it all the time... Especially if they are dealing with a tough customer or if it was a hard close. A lot of dealerships have the survey tied in with a salesperson's pay.... And it has to come back completely satisfied.
Sorry to say it's most likely too late and you probably won't ever see that survey even if you run it up the flag pole through Ford.
Easy solution is to insist on talking to the owner. The owner will cave and give you what you want so you'll go away. Does it sound like I worked at a dealership for 10 years lol.
Sorry to say it's most likely too late and you probably won't ever see that survey even if you run it up the flag pole through Ford.
Easy solution is to insist on talking to the owner. The owner will cave and give you what you want so you'll go away. Does it sound like I worked at a dealership for 10 years lol.
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well there's an expression, "is that a banana in your pocket or are you just glad to see me?" so if you are presented an actual banana, that might be interpreted to mean that that's all that bulge really was. :lol1: hence, he was not glad to see you.
:banana: :dancenana:
and why is a banana chosen as our icon of celebration? hmmm... 'sup wid dat?
than again, a la Freud, sometimes a banana is just a banana. yes i know he was referring to a cigar, but the thing in the pocket is from a Mae West expression who said is that a 'pistol' or...? and glad meant 'want to screw' so.....
meh, nevermind. it's Friday, and I shoulda left my office already.
:banana: :dancenana:
and why is a banana chosen as our icon of celebration? hmmm... 'sup wid dat?
than again, a la Freud, sometimes a banana is just a banana. yes i know he was referring to a cigar, but the thing in the pocket is from a Mae West expression who said is that a 'pistol' or...? and glad meant 'want to screw' so.....
meh, nevermind. it's Friday, and I shoulda left my office already.
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My grandfather owned a dealership before I was born, my dad has been in the business for 35 years, my uncle for 28 years and I've been in and around it all my life as well as working in it since I was 18(10 years). I've NEVER heard anything like that about the banana. If you got ****ed why would they want you to know? They want you to come back again and again and again if that's the case. There's 3 sides to every story and I'd love to hear the dealership's side on this one. My dealership has the same policy that you cannot purchase a vehicle without registering it through us so I understand what they're saying.
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I hear you, I will never buy a car from that dealership again as it was 450 miles away...so, whats the incentive for not acting like a jerk again?
So because they were 450 miles away you felt you could act like an asshole? If you didn't act like an asshole you wouldn't have had to made this thread? If you worked in the business before(which it really doesn't sound like it) why would you act like such a dick? You would clearly know how to handle a transaction like this without having to deal with any BS if you had?
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