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SVTPerformance's Chain of Restaurants
Road Side Pub
I'm officially making the move to ditch DirecTV.
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<blockquote data-quote="CobraBob" data-source="post: 16163443" data-attributes="member: 6727"><p>Yeah, Andy, I'm in the Apple cult. LOL. One of the things that sold me on Apple TV was the fact that they had reached an agreement with Amazon. So yeah, a huge barrier was lifted. </p><p></p><p>My biggest complaint with DTV was their call center. 99% of the time I got an overseas (outsourced) rep. The language barrier is an issue and very few were found to be in the least bit helpful with resolving with issues. Most of the time I'd have to call back and try someone else. That rarely worked well. Funny thing was that when I told them earlier this week I was going to be cancelling my account, they transferred me to a <u>U.S. based call center</u> and I got a rep who actually was easy to talk to. The DTV service itself was great, except for the 4K device that they could not get to work right after over a year trying to resolve issues. I finally had to go back to their older HD device with no real monetary compensation for not being able to use their 4K service. That, and the recent pricing increase, was it for me.</p></blockquote><p></p>
[QUOTE="CobraBob, post: 16163443, member: 6727"] Yeah, Andy, I'm in the Apple cult. LOL. One of the things that sold me on Apple TV was the fact that they had reached an agreement with Amazon. So yeah, a huge barrier was lifted. My biggest complaint with DTV was their call center. 99% of the time I got an overseas (outsourced) rep. The language barrier is an issue and very few were found to be in the least bit helpful with resolving with issues. Most of the time I'd have to call back and try someone else. That rarely worked well. Funny thing was that when I told them earlier this week I was going to be cancelling my account, they transferred me to a [U]U.S. based call center[/U] and I got a rep who actually was easy to talk to. The DTV service itself was great, except for the 4K device that they could not get to work right after over a year trying to resolve issues. I finally had to go back to their older HD device with no real monetary compensation for not being able to use their 4K service. That, and the recent pricing increase, was it for me. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
I'm officially making the move to ditch DirecTV.
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