Well, Ford Corporate came through. Short story, there is a Ford Customer Relations contact person on www.allfordmustangs.com named Deysha. In a nutshell, Deysha assigns you to one of her subordinates, accelerates the complaint and resolution process, and works with the local Ford dealership to complete the repair process promptly. She will likely want to confirm that your mileage is under 30K and have you deliver your car to a Ford dealership. Ford spent over $1,500 in transmission parts alone to repair the grind issue in my car, a problem that was periodic in nature when I was on the track or doing Autocross. The service manager took my car out and confirmed the grind with spirited driving. Then they examined the physical evidence. Then Ford authorized the repairs.
It made me glad that I am doing business with Ford.
I have heard some say ... get an aftermarket shifter. I already had a great Barton shifter installed and the grind problem remained. That is not the proper repair as far as my experience.
I do have a recommendation, however. Don't go to a hostile dealership (like Drew Ford in San Diego). Try to find a cooperative one (like Fuller Ford in Chula Vista).
It made me glad that I am doing business with Ford.
I have heard some say ... get an aftermarket shifter. I already had a great Barton shifter installed and the grind problem remained. That is not the proper repair as far as my experience.
I do have a recommendation, however. Don't go to a hostile dealership (like Drew Ford in San Diego). Try to find a cooperative one (like Fuller Ford in Chula Vista).