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SVTPerformance's Chain of Restaurants
A Taste of Home
Texas
HPP vs. strictly
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<blockquote data-quote="foofinator" data-source="post: 5162295" data-attributes="member: 12689"><p>But let me get this straight.</p><p></p><p>A shop is unwilling to fix a header leak for a customer, because the fix would most likely be temporary and they would not want to repair it continually under warranty.. (header leaks are a bitch to fix.. lots of labor). They don't charge for the repair and instead offer a better product. Seems like GOOD customer service to me. An asshole shop would have fixed the leak, charged for it.. and then fixed it the next 10 times... charging for it.</p><p></p><p>They used their experience to help someone make an intelligent decision.</p><p></p><p>Come on man, that's a weak ass reason to trash a shop on the net.</p></blockquote><p></p>
[QUOTE="foofinator, post: 5162295, member: 12689"] But let me get this straight. A shop is unwilling to fix a header leak for a customer, because the fix would most likely be temporary and they would not want to repair it continually under warranty.. (header leaks are a bitch to fix.. lots of labor). They don't charge for the repair and instead offer a better product. Seems like GOOD customer service to me. An asshole shop would have fixed the leak, charged for it.. and then fixed it the next 10 times... charging for it. They used their experience to help someone make an intelligent decision. Come on man, that's a weak ass reason to trash a shop on the net. [/QUOTE]
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SVTPerformance's Chain of Restaurants
A Taste of Home
Texas
HPP vs. strictly
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