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SVTPerformance's Chain of Restaurants
Road Side Pub
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<blockquote data-quote="CobraBob" data-source="post: 14066924" data-attributes="member: 6727"><p>There's got to be much more to this story. Something isn't right. A year and a half in the shop? And no completion date (not even an estimate?) from them? Either the shop has been jerking you around for 14 months (giving them 4 months initially to complete the work) with excuses, you've been continually giving them more work to do, or you've okay-ed them to put your car aside to work on other (high priority) projects. </p><p></p><p>You need to be much more specific as far as the shop details, to fill in all the blanks in this story.</p><p>1. When did they tell you initially that it should be/would be done?</p><p>2. What was the cost estimate initially?</p><p>3. Has the cost estimate changed since then?</p><p>4. Did you make any changes to the project after giving the shop your car? </p><p>4A. If so, what changes and when did you make those changes? </p><p>4B. Did the shop then give you new estimates of when the car would be ready for pickup?</p><p>4C. How many times did the completion date estimate change?</p><p>5. Has the shop ever asked to put someone elses car in front of your, thus pushing back the completion date on yours?</p><p>6. When was the last time you talked to the shop? What did they tell you as far as when your car would be done?</p><p>7. And lastly, why would you let it go beyond 6 months before demanding action or you'd pick it up and only pay for the work actually done?</p><p></p><p>Wow, this floors me!</p></blockquote><p></p>
[QUOTE="CobraBob, post: 14066924, member: 6727"] There's got to be much more to this story. Something isn't right. A year and a half in the shop? And no completion date (not even an estimate?) from them? Either the shop has been jerking you around for 14 months (giving them 4 months initially to complete the work) with excuses, you've been continually giving them more work to do, or you've okay-ed them to put your car aside to work on other (high priority) projects. You need to be much more specific as far as the shop details, to fill in all the blanks in this story. 1. When did they tell you initially that it should be/would be done? 2. What was the cost estimate initially? 3. Has the cost estimate changed since then? 4. Did you make any changes to the project after giving the shop your car? 4A. If so, what changes and when did you make those changes? 4B. Did the shop then give you new estimates of when the car would be ready for pickup? 4C. How many times did the completion date estimate change? 5. Has the shop ever asked to put someone elses car in front of your, thus pushing back the completion date on yours? 6. When was the last time you talked to the shop? What did they tell you as far as when your car would be done? 7. And lastly, why would you let it go beyond 6 months before demanding action or you'd pick it up and only pay for the work actually done? Wow, this floors me! [/QUOTE]
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SVTPerformance's Chain of Restaurants
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