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SVTPerformance's Chain of Restaurants
A Taste of Home
Texas
How is HPP in Dallas?
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<blockquote data-quote="-Wade-" data-source="post: 7546013" data-attributes="member: 47529"><p>Of course there are going to be people that will not accept good work. There are people out there who will fight you over a bill or the work performed on their car(s) NO MATTER WHAT. You can't please everyone, but you sure can try. Their entire team goes out of their way to make things right. Are they perfect? No. But they all try as a collective to make things as close to perfect as they come. As s_x_i said, he had a problem and they fixed it. His car came in for a complete makeover, after it made great power, it broke a cam gear and bent many valves in his freshly ported heads. Many overnighted parts, late nights, no customer cost, and dyno time later, his car was fixed. Just one example, of the many, where HPP goes out of their way to help their customers out.</p><p></p><p>Obviously, some people on here have a vendetta against what the HPP team has built over the last ten plus years. They have all worked incredibly hard to build the reputation of excellence. They have built some of the fastest street and race cars in the world. For example, an HPP car held the landspeed record for years and the "racecar" record has yet to be beat. (Fastest and Quickest Modular Mustang on Radials)</p><p></p><p>If you guys take anything from this thread it should be this - </p><p></p><p>HPP is not cheap, but very fair. If a customer wants something, HPP expects to be paid for it. If you walk into Wal Mart, can you negotiate with the cashier over the price of shampoo? They stay in business due to customer service, customer loyalty, good business practices, and excellent work. If a customer pays for a built motor with VERY specific parts, that is exactly what they will get (as outlined by the invoice)</p><p></p><p>For the haters - Haters will hate. HPP will continue to be faster, quicker, and truthful. </p><p></p><p>Some people get mad at HPP - Mainly due to them wanting the moon and expecting to pay HPP nothing for their parts/services. All of the so called "friend" deals were seen first hand by many. These "friend" deals consisted of a couple different people sucking a company for everything they could and not offering anything in return. You cannot run a successful business that way. These people will steal anything, especially from a shop that goes out of their way to help</p><p></p><p>Regards...</p><p>-Wade</p></blockquote><p></p>
[QUOTE="-Wade-, post: 7546013, member: 47529"] Of course there are going to be people that will not accept good work. There are people out there who will fight you over a bill or the work performed on their car(s) NO MATTER WHAT. You can't please everyone, but you sure can try. Their entire team goes out of their way to make things right. Are they perfect? No. But they all try as a collective to make things as close to perfect as they come. As s_x_i said, he had a problem and they fixed it. His car came in for a complete makeover, after it made great power, it broke a cam gear and bent many valves in his freshly ported heads. Many overnighted parts, late nights, no customer cost, and dyno time later, his car was fixed. Just one example, of the many, where HPP goes out of their way to help their customers out. Obviously, some people on here have a vendetta against what the HPP team has built over the last ten plus years. They have all worked incredibly hard to build the reputation of excellence. They have built some of the fastest street and race cars in the world. For example, an HPP car held the landspeed record for years and the "racecar" record has yet to be beat. (Fastest and Quickest Modular Mustang on Radials) If you guys take anything from this thread it should be this - HPP is not cheap, but very fair. If a customer wants something, HPP expects to be paid for it. If you walk into Wal Mart, can you negotiate with the cashier over the price of shampoo? They stay in business due to customer service, customer loyalty, good business practices, and excellent work. If a customer pays for a built motor with VERY specific parts, that is exactly what they will get (as outlined by the invoice) For the haters - Haters will hate. HPP will continue to be faster, quicker, and truthful. Some people get mad at HPP - Mainly due to them wanting the moon and expecting to pay HPP nothing for their parts/services. All of the so called "friend" deals were seen first hand by many. These "friend" deals consisted of a couple different people sucking a company for everything they could and not offering anything in return. You cannot run a successful business that way. These people will steal anything, especially from a shop that goes out of their way to help Regards... -Wade [/QUOTE]
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A Taste of Home
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How is HPP in Dallas?
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