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Help: Diagnosing Problem with Bullseye Retrofit Headlights
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<blockquote data-quote="TouchedByAnUncl" data-source="post: 15768473" data-attributes="member: 166523"><p>Oh man, story time! Bullseye sucks. This might be a little long, but it's worth the read. I ordered from them when they were just starting out in summer '16. I ordered a set of clear corner, smoked retrofits with the stock chrome backing. When they came to me, they were amber corners. That was strike one for me. </p><p>Strike two was when I went to mount the headlights, and they never actually locked into place. By lock into place, i don't mean with the clips up front. I meant the two posts that go into the fender. They seem to not reach. My old headlights, and my friends OEM headlights all lock in perfectly fine. I even took out the nose panel to see if something was off, but it wasn't. </p><p>Strike 3 happened when I tried to aim the lights. The passenger side aiming screw seemed to be stripped. It would go up to a certain height and then just stop. I can put the driver side almost twice as high as the passenger side. My car is always on 28 inch radials. It has a sharp raked stance. Matching the two up with the height the passenger side goes to is barely good enough. </p><p>Strike 4: the projectors themselves kinda sucked. I guess I went with the base package they sold, but the cutoffs sucked. The lights themselves look like they cut off in the shape of like a small smooth wave. I paid around $600 IIRC, and I got a crappy product in return. </p><p></p><p>After multiple phone calls, messages, instagram DMs, and videos back and forth of the problems, they said they would make me a new set and ship them out. He even told me I could keep the ones that were malfunctioning on there until I got the new ones. I thought "wow. thats awesome! great customer service!" since i had already ripped out the old HID system to install these. If I needed to take them out and ship them back, i wouldnt have been able to drive at night for a few weeks. </p><p></p><p>So I had asked about upgrading projectors to their best. They told me it would be $70 if I wanted them on the new set. I said yep, go for it. Well, it's been almost two years, and I never go tthe new set. How's that for customer service? I messaged him back a few months later, asking for an update, and never got one. He had asked me if I had an old housing set lying around I could use, but I didn't, and that was the end of that.</p><p></p><p>I still have their crappy headlights on the car. While they look nice on the front, the lighting totally sucks on some dark roads. I'll be shelling out more money in the spring for a better set from a totally different company. I'm not sure who to go with, so if anyone has suggestions, feel free to chime in. Also, I never did get a refund for the projectors I wanted upgraded either. </p><p></p><p>TL;DR Bullseye sucks. They charge you for broken lights, then take your money for upgrades you never get.</p></blockquote><p></p>
[QUOTE="TouchedByAnUncl, post: 15768473, member: 166523"] Oh man, story time! Bullseye sucks. This might be a little long, but it's worth the read. I ordered from them when they were just starting out in summer '16. I ordered a set of clear corner, smoked retrofits with the stock chrome backing. When they came to me, they were amber corners. That was strike one for me. Strike two was when I went to mount the headlights, and they never actually locked into place. By lock into place, i don't mean with the clips up front. I meant the two posts that go into the fender. They seem to not reach. My old headlights, and my friends OEM headlights all lock in perfectly fine. I even took out the nose panel to see if something was off, but it wasn't. Strike 3 happened when I tried to aim the lights. The passenger side aiming screw seemed to be stripped. It would go up to a certain height and then just stop. I can put the driver side almost twice as high as the passenger side. My car is always on 28 inch radials. It has a sharp raked stance. Matching the two up with the height the passenger side goes to is barely good enough. Strike 4: the projectors themselves kinda sucked. I guess I went with the base package they sold, but the cutoffs sucked. The lights themselves look like they cut off in the shape of like a small smooth wave. I paid around $600 IIRC, and I got a crappy product in return. After multiple phone calls, messages, instagram DMs, and videos back and forth of the problems, they said they would make me a new set and ship them out. He even told me I could keep the ones that were malfunctioning on there until I got the new ones. I thought "wow. thats awesome! great customer service!" since i had already ripped out the old HID system to install these. If I needed to take them out and ship them back, i wouldnt have been able to drive at night for a few weeks. So I had asked about upgrading projectors to their best. They told me it would be $70 if I wanted them on the new set. I said yep, go for it. Well, it's been almost two years, and I never go tthe new set. How's that for customer service? I messaged him back a few months later, asking for an update, and never got one. He had asked me if I had an old housing set lying around I could use, but I didn't, and that was the end of that. I still have their crappy headlights on the car. While they look nice on the front, the lighting totally sucks on some dark roads. I'll be shelling out more money in the spring for a better set from a totally different company. I'm not sure who to go with, so if anyone has suggestions, feel free to chime in. Also, I never did get a refund for the projectors I wanted upgraded either. TL;DR Bullseye sucks. They charge you for broken lights, then take your money for upgrades you never get. [/QUOTE]
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Help: Diagnosing Problem with Bullseye Retrofit Headlights
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