Great customer service at bobwhitedecals.com!

Russtang

Member
Established Member
Joined
Jan 19, 2003
Messages
95
Location
Chandler, AZ
A few weeks ago, I ordered a set of rear bumper letter inserts (stickers) for my cobra. I ordered them from www.bobwhitedecals.com . I was a little hesitant to spend $43 dollars on decals when I could get them for $9 + $4 shipping on ebay, but figured I would get a professional quality 3M product that would give me no problems.

I was pretty surprised to find poor cut quality on the letters.

Needless to say, I was pretty disappointed. I emailed Mr. White, and got a reply within the hour. :) He said that he checked the drum that cuts the letters and noticed a small crease. He spoke with the cutter manufacturer & said he would send me out a new set of decals the same day. He also reassured me that the $9 decals were not 3M and the ones he makes will last.

Well, a few days later, I received the new letters, and they look great. I am very satisfied with the quality and his customer service. I would recommend his decals to anyone. Now all I need to do is find some time to install them! :rollseyes

Russ
 

p3pete

Toys R Us Kid
Established Member
Joined
Jun 19, 2002
Messages
715
Location
Newport, RI
Ditto on the happiness with the product/service.

HIGHLY recommend using the windex trick mentioned in the instructions for installing....

Cheers,
Pete
 

ArkangelX3

New Member
Established Member
Joined
Aug 17, 2002
Messages
1,102
Location
Dallas, TX
I agree with the Customer Service. Im working with him on creating the Shelby Stripes for 03 Cobra, and he seems easy to get a hold of and willing to goto that effort to get it done.
 

DD2000GT

VNMS 13
Established Member
Joined
Aug 15, 2002
Messages
2,015
Location
Garland, TX
Had Bob White decals on my GT - now on my Cobra. That's all I will use! Never had to use the customer service - good to know it is there. :thumbsup:
 

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