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SVTPerformance's Chain of Restaurants
Road Side Pub
Going to lemon our Focus - what to expect...?
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<blockquote data-quote="Torch10th" data-source="post: 14141953" data-attributes="member: 15703"><p>I've been through the process with ford and my first piece of advise to you will be to get it fixed one last time and before it starts acting up, trade it. </p><p></p><p>For what it's worth, you don't have to retain a lawyer to go about this. I worked solely with Ford CS on my 2011 GT that was replaced under the lemon law. Ford CS is actually pretty good to work with. They are prompt, courteous and actually not idiots. It's when you get to the vehicle acquisition department that you want to pull your hair out. At that point Ford already knows they're buying back or replacing the vehicle and therefor losing money. They aren't exactly the most willing people to work with at that point. To compound this fact, the dealer is also getting screwed. Especially if you're doing a replacement. They lose a car from their inventory (you can no order under a replacement) and don't gain an allotment for it's sale. Ford sends them a $200.00 doc fee as a kick back for the whole thing. So, expect the dealer not to want to work with you either.</p><p></p><p>There are fees associated with this process. Lemon laws differ state by state, but usually if you're doing a buy-back you will receive reimbursement based on the total purchase price of the vehicle less title and registration fees and less applicable use fees. Those use fees are derived from the amount of miles put on the car. They use the government standard rate for miles driven which I believe is still .49 cents per mile. I know it's not fair, but there's no way around it. By law they have the right to collect it and they will. For a 14000 mile car you're looking at close to 7000 for this usage fee.</p><p></p><p>This is the primary reason I say to simply trade the vehicle. The whole process start to end is going to cost you a good bit of money (especially if you're retaining an attorney) and it's not incredibly streamlined. Between documentation with Ford CS, then working with the reacquisition department and finding a replacement vehicle, it took me just shy of 6 months to lemon my 2011 GT.</p><p></p><p>I want to just reiterate here that there's no demands with Ford you can make. the law is clear and it will be followed to the T. They aren't going to drop any usage or wear fees because they aren't legally obliged to. If you're doing a replacement you do also have to spend as much or more than you previously spent on your current vehicle. You have to pick from inventory at the dealer you're working with. They can always do dealer trades, but if you find something 1000 miles away, expect to pick up the tab for the shipping on that vehicle. In my situation I had a GT that was highly optioned and there were no other cars near it's price in a reasonable distance. So Ford let me spend a bit less than what I had originally spent.</p><p></p><p>It's your choice at the end of the day obviously, but if placed in that position again, I'd have just traded the car and taken the loss that way.</p></blockquote><p></p>
[QUOTE="Torch10th, post: 14141953, member: 15703"] I've been through the process with ford and my first piece of advise to you will be to get it fixed one last time and before it starts acting up, trade it. For what it's worth, you don't have to retain a lawyer to go about this. I worked solely with Ford CS on my 2011 GT that was replaced under the lemon law. Ford CS is actually pretty good to work with. They are prompt, courteous and actually not idiots. It's when you get to the vehicle acquisition department that you want to pull your hair out. At that point Ford already knows they're buying back or replacing the vehicle and therefor losing money. They aren't exactly the most willing people to work with at that point. To compound this fact, the dealer is also getting screwed. Especially if you're doing a replacement. They lose a car from their inventory (you can no order under a replacement) and don't gain an allotment for it's sale. Ford sends them a $200.00 doc fee as a kick back for the whole thing. So, expect the dealer not to want to work with you either. There are fees associated with this process. Lemon laws differ state by state, but usually if you're doing a buy-back you will receive reimbursement based on the total purchase price of the vehicle less title and registration fees and less applicable use fees. Those use fees are derived from the amount of miles put on the car. They use the government standard rate for miles driven which I believe is still .49 cents per mile. I know it's not fair, but there's no way around it. By law they have the right to collect it and they will. For a 14000 mile car you're looking at close to 7000 for this usage fee. This is the primary reason I say to simply trade the vehicle. The whole process start to end is going to cost you a good bit of money (especially if you're retaining an attorney) and it's not incredibly streamlined. Between documentation with Ford CS, then working with the reacquisition department and finding a replacement vehicle, it took me just shy of 6 months to lemon my 2011 GT. I want to just reiterate here that there's no demands with Ford you can make. the law is clear and it will be followed to the T. They aren't going to drop any usage or wear fees because they aren't legally obliged to. If you're doing a replacement you do also have to spend as much or more than you previously spent on your current vehicle. You have to pick from inventory at the dealer you're working with. They can always do dealer trades, but if you find something 1000 miles away, expect to pick up the tab for the shipping on that vehicle. In my situation I had a GT that was highly optioned and there were no other cars near it's price in a reasonable distance. So Ford let me spend a bit less than what I had originally spent. It's your choice at the end of the day obviously, but if placed in that position again, I'd have just traded the car and taken the loss that way. [/QUOTE]
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Going to lemon our Focus - what to expect...?
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