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SVTPerformance's Chain of Restaurants
Road Side Pub
comcast + verizon = scumbags
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<blockquote data-quote="Screw-Rice" data-source="post: 13973482" data-attributes="member: 31264"><p>I don't understand the issue with Comcast. You requested an HD box, so they gave you one with HD service. Not uncommon for people to get new TV's and want HD service, so they upgrade. Should have requested a regular box. </p><p></p><p>They will give you what you request. If you (you as in customers, not specifically OP) had HD service, but REQUESTED a regular cheaper box thinking they knew you wanted and HD box. You would call bitching how they didn't inform you, you needed an HD box for HD service. </p><p></p><p>Yes they can give you the whole run down on boxes (which people get pissy thinking they are being treated like idiots for not knowing what they want), but it is up to the customer to ask or know what they want. </p><p></p><p>I've never worked for any of these companies, but I make it a point to be informed or ask about products before buying. I did however just switch to Comcast for TV and have had a few issues. Short wait times and more than helpful English speaking reps have been easy to work with. Going to miss NFL package, but that's all so far.</p></blockquote><p></p>
[QUOTE="Screw-Rice, post: 13973482, member: 31264"] I don't understand the issue with Comcast. You requested an HD box, so they gave you one with HD service. Not uncommon for people to get new TV's and want HD service, so they upgrade. Should have requested a regular box. They will give you what you request. If you (you as in customers, not specifically OP) had HD service, but REQUESTED a regular cheaper box thinking they knew you wanted and HD box. You would call bitching how they didn't inform you, you needed an HD box for HD service. Yes they can give you the whole run down on boxes (which people get pissy thinking they are being treated like idiots for not knowing what they want), but it is up to the customer to ask or know what they want. I've never worked for any of these companies, but I make it a point to be informed or ask about products before buying. I did however just switch to Comcast for TV and have had a few issues. Short wait times and more than helpful English speaking reps have been easy to work with. Going to miss NFL package, but that's all so far. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
comcast + verizon = scumbags
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