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Mustang Forums
2011-2014 Mustangs
Engine/Tuning
Car in shop for engine knocking
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<blockquote data-quote="Torch10th" data-source="post: 10687815" data-attributes="member: 15703"><p>ell this will be the last update for this for a while. </p><p></p><p>Last weekend I did pick up my car from the shop with no repair being performed. I spoke with both my Service Manager as well as Sarah with Ford Customer service.</p><p></p><p>Ford's current official response is that the knocking is an engine characteristic that has no detriment to usage or longevity. The Field Service Engineer who's name apparently was Brian had personally looked at about 5 cars with the same issue in my region. I don't know how large the regions are for sampling purposes however.</p><p></p><p>With that said, both my service manager and ford customer service did say that ford engineering is working on this issue because they realize it's a nuisance. I'm hopeful that just isn't a line of crap. While I don't notice driveability issues, nuisance is definitely the word for it.</p></blockquote><p></p>
[QUOTE="Torch10th, post: 10687815, member: 15703"] ell this will be the last update for this for a while. Last weekend I did pick up my car from the shop with no repair being performed. I spoke with both my Service Manager as well as Sarah with Ford Customer service. Ford's current official response is that the knocking is an engine characteristic that has no detriment to usage or longevity. The Field Service Engineer who's name apparently was Brian had personally looked at about 5 cars with the same issue in my region. I don't know how large the regions are for sampling purposes however. With that said, both my service manager and ford customer service did say that ford engineering is working on this issue because they realize it's a nuisance. I'm hopeful that just isn't a line of crap. While I don't notice driveability issues, nuisance is definitely the word for it. [/QUOTE]
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Engine/Tuning
Car in shop for engine knocking
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