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SVTPerformance's Chain of Restaurants
Road Side Pub
C7 Zr1 splitter breaks at 160 mph...
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<blockquote data-quote="SHOdown220" data-source="post: 16481722" data-attributes="member: 39652"><p>I would agree with you, the manufacture and the dealer both want customers to continue buying the cars for sure. I'm just pointing out if dealers warranty items the manufacture can and will ask to receive the part back, if they deem it not warranty then they charge back the dealer for the part and labor. I have no idea how much that part costs but I know the dealer would hate to be on the hook for it. The majority of time the dealer wants to repair your vehicle under warranty, hell we still get paid off it, but its gotta be legitimate or dealers can get screwed out of a lot of money. </p><p></p><p>Being a service advisor I deal with claims on a day to day basis, I'm just offering a dealers perspective, not to mention my boss would chew my ass if I pushed through a warranty claim we weren't 100% certain on lol.</p><p></p><p>OP after thinking about it I would take it to the selling dealer and explain the situation, again leaving out the speed part of it. See if they will warranty it, for all I know they might want to make a customer happy and will just eat the cost upfront and avoid warranty all together. If not, call corporate and explain the situation, no need to be an ass, just explain you thought it would be warranty since you did not hit anything. A lot of times all it takes is for someone higher up to give the dealer authorization to warranty something, that covers the dealer for a chargeback. I've handled hundreds of claims that we get a call directly from corporate and usually its stuff that definitely should not be warranty, or the warranty is already expired but the manufacture wants to please the customer so they send it through.</p><p></p><p>Again, good luck</p></blockquote><p></p>
[QUOTE="SHOdown220, post: 16481722, member: 39652"] I would agree with you, the manufacture and the dealer both want customers to continue buying the cars for sure. I'm just pointing out if dealers warranty items the manufacture can and will ask to receive the part back, if they deem it not warranty then they charge back the dealer for the part and labor. I have no idea how much that part costs but I know the dealer would hate to be on the hook for it. The majority of time the dealer wants to repair your vehicle under warranty, hell we still get paid off it, but its gotta be legitimate or dealers can get screwed out of a lot of money. Being a service advisor I deal with claims on a day to day basis, I'm just offering a dealers perspective, not to mention my boss would chew my ass if I pushed through a warranty claim we weren't 100% certain on lol. OP after thinking about it I would take it to the selling dealer and explain the situation, again leaving out the speed part of it. See if they will warranty it, for all I know they might want to make a customer happy and will just eat the cost upfront and avoid warranty all together. If not, call corporate and explain the situation, no need to be an ass, just explain you thought it would be warranty since you did not hit anything. A lot of times all it takes is for someone higher up to give the dealer authorization to warranty something, that covers the dealer for a chargeback. I've handled hundreds of claims that we get a call directly from corporate and usually its stuff that definitely should not be warranty, or the warranty is already expired but the manufacture wants to please the customer so they send it through. Again, good luck [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
C7 Zr1 splitter breaks at 160 mph...
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