Home
What's new
Latest activity
Authors
Store
Latest reviews
Search products
Forums
New posts
Search forums
What's new
New posts
New listings
New products
New profile posts
Latest activity
Members
Current visitors
New profile posts
Search profile posts
Log in
Register
Cart
Cart
Loading…
What's new
Search
Search
Search titles only
By:
New posts
Search forums
Search titles only
By:
Menu
Log in
Register
Navigation
Install the app
Install
More options
Change style
Contact us
Close Menu
Forums
SVTPerformance's Chain of Restaurants
Road Side Pub
BP Screws it customers!!!
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Reply to thread
Message
<blockquote data-quote="esqeddy" data-source="post: 9474361" data-attributes="member: 12322"><p>I couldn't believe it. I have an account with BP for a gas card. I made about $87.00 in charges two months ago. For what ever reason, the mail in payment from my bank got lost in the mail and I had to have the bank remail it. (I do on line bill payment at the beginning of each month.) They got the payment and they took a week and a half to process it. They added a $50.00 late fee! I sent a another payment the mext month which gave me a $202.00 or so credit. (The bill I got didn't show the payment I had made, plus there were some additional charges.)</p><p></p><p>I asked them to waive this late fee since I had been a long time customer that always paid on time. They refused. I asked to speak to a supervisor, they refused to put one on the line. So I told them to close my account. I figure if that is how they treat their customers, I will take my business else where. I simply asked them to send me back what I had over paid them....</p><p></p><p>THEY REFUSED!!!</p><p></p><p>Where do these big corps get the idea that they can run over people like that?!</p></blockquote><p></p>
[QUOTE="esqeddy, post: 9474361, member: 12322"] I couldn't believe it. I have an account with BP for a gas card. I made about $87.00 in charges two months ago. For what ever reason, the mail in payment from my bank got lost in the mail and I had to have the bank remail it. (I do on line bill payment at the beginning of each month.) They got the payment and they took a week and a half to process it. They added a $50.00 late fee! I sent a another payment the mext month which gave me a $202.00 or so credit. (The bill I got didn't show the payment I had made, plus there were some additional charges.) I asked them to waive this late fee since I had been a long time customer that always paid on time. They refused. I asked to speak to a supervisor, they refused to put one on the line. So I told them to close my account. I figure if that is how they treat their customers, I will take my business else where. I simply asked them to send me back what I had over paid them.... THEY REFUSED!!! Where do these big corps get the idea that they can run over people like that?! [/QUOTE]
Insert quotes…
Verification
Post reply
Forums
SVTPerformance's Chain of Restaurants
Road Side Pub
BP Screws it customers!!!
Top