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SVTPerformance's Chain of Restaurants
A Taste of Home
California
Borla has an ignorant owner with no class or customer service skills
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<blockquote data-quote="Klay" data-source="post: 6346542" data-attributes="member: 45120"><p>Well if Borla actual took the stance you claim they wouldn't be in business long because there is thing called customer service and if you just expect the customer to go out of their way to resolve an issue they feel you wronged them on, you will be getting a lot of bad publicity. Being big won't matter if you keep telling customers to screw off. There are too many comeptitors for companies like borla to be throwing away customers just because they don't want to deal with it. Of course, I am not asserting that Borla actually does this, just refuting that the Op needs to go out of his way to correct something he felt wrong on. Now, you are right though that it is best for the customer to be nice because it's harder for someone to be rude or mean to you if you are courteous and nice.</p></blockquote><p></p>
[QUOTE="Klay, post: 6346542, member: 45120"] Well if Borla actual took the stance you claim they wouldn't be in business long because there is thing called customer service and if you just expect the customer to go out of their way to resolve an issue they feel you wronged them on, you will be getting a lot of bad publicity. Being big won't matter if you keep telling customers to screw off. There are too many comeptitors for companies like borla to be throwing away customers just because they don't want to deal with it. Of course, I am not asserting that Borla actually does this, just refuting that the Op needs to go out of his way to correct something he felt wrong on. Now, you are right though that it is best for the customer to be nice because it's harder for someone to be rude or mean to you if you are courteous and nice. [/QUOTE]
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SVTPerformance's Chain of Restaurants
A Taste of Home
California
Borla has an ignorant owner with no class or customer service skills
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