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SVTPerformance's Chain of Restaurants
A Taste of Home
California
Borla has an ignorant owner with no class or customer service skills
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<blockquote data-quote="Klay" data-source="post: 6297183" data-attributes="member: 45120"><p>Not that my opinion matters too much but my impression from reading this thread is as follows. One, the borla representative in this thread seems to be fairly professional overall but I think you wrote a little too much about how good your customer service and products are. When someone is upset with how they were treated by a borla emplyee, the last thing they want to hear is how good of customer service you guys have. Obviously, because they haven't really got to experience it so I would personally take that comment as a way of saying my complaint is minimal and that there is probably just something wrong with me. </p><p></p><p>Of course, there are those customers who make huge deals out of nothing and you really can't satisfy them. However, I think he is somewhat justified in his complaint (although I don't really think it is a major problem and didn't warrant the thread title it got.) I think a simple, what can we do to fix this problem would have been the best solution in the end though.</p></blockquote><p></p>
[QUOTE="Klay, post: 6297183, member: 45120"] Not that my opinion matters too much but my impression from reading this thread is as follows. One, the borla representative in this thread seems to be fairly professional overall but I think you wrote a little too much about how good your customer service and products are. When someone is upset with how they were treated by a borla emplyee, the last thing they want to hear is how good of customer service you guys have. Obviously, because they haven't really got to experience it so I would personally take that comment as a way of saying my complaint is minimal and that there is probably just something wrong with me. Of course, there are those customers who make huge deals out of nothing and you really can't satisfy them. However, I think he is somewhat justified in his complaint (although I don't really think it is a major problem and didn't warrant the thread title it got.) I think a simple, what can we do to fix this problem would have been the best solution in the end though. [/QUOTE]
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SVTPerformance's Chain of Restaurants
A Taste of Home
California
Borla has an ignorant owner with no class or customer service skills
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