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SVTPerformance's Chain of Restaurants
A Taste of Home
West
Blood Enterprises???
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<blockquote data-quote="T800" data-source="post: 11582719" data-attributes="member: 130230"><p>I don't think there is any chance of that.</p><p></p><p>Look if anybody has an issue with my experience, pm me. Its what went down exactly how it went down. I'm not insinuating anything. That was the scene when I showed up and that was the conversation that was had.</p><p></p><p>Continuing on...</p><p></p><p>I just returned from the shop and $394 later I have two shiny new coils. Parts were $123. Labor was $234. I received a call from Mark at 11:30 this morning, was told that 2 coils are testing as weak and that he had 2 new ones on the way...that they should be there in the next 30min.</p><p></p><p>At 3:10 I called Mark to get a status report to see if the coils were the only issue. It was then that he told me the place that they had originally tried to get them from did not have them and that they had to go with another source. The coils "would be there any second". I was a little irritated as a phone call would have been nice over the 3.5 hours that had passed since our previous conversation.</p><p></p><p>Headed that way at 4:00(they close at 5:00) Mark called around 4:30 and said the coils were in and car was problem free. Picked up the car and proceeded to sit in traffic. :cryying:</p><p></p><p>Overall, the experience was good. I would have liked a phone call when they realized there was an problem with parts availability. It turned out to not be an issue, but if there had been additional problems, the car would have spent the night. Something I would have liked to know before the place was about to close. ESPECIALLY after the brick incident.</p><p></p><p>Labor is labor...but seemed a little steep for what was prabably an easy diagnosis. Regardless, the coils tested good when I had done it...but obviously I don't have access to the equipement they used. So to fix the issue myself, I would have potentially spent the same amount just buying 8 new coils.</p><p></p><p>Take what you will from my experience. It was a minor issue and was an easy fix. So not exactly a "test" of their tuning ability. Price was higher than I expected...but isn't it always?</p><p></p><p>Bottom line: Problem found...problem solved.</p></blockquote><p></p>
[QUOTE="T800, post: 11582719, member: 130230"] I don't think there is any chance of that. Look if anybody has an issue with my experience, pm me. Its what went down exactly how it went down. I'm not insinuating anything. That was the scene when I showed up and that was the conversation that was had. Continuing on... I just returned from the shop and $394 later I have two shiny new coils. Parts were $123. Labor was $234. I received a call from Mark at 11:30 this morning, was told that 2 coils are testing as weak and that he had 2 new ones on the way...that they should be there in the next 30min. At 3:10 I called Mark to get a status report to see if the coils were the only issue. It was then that he told me the place that they had originally tried to get them from did not have them and that they had to go with another source. The coils "would be there any second". I was a little irritated as a phone call would have been nice over the 3.5 hours that had passed since our previous conversation. Headed that way at 4:00(they close at 5:00) Mark called around 4:30 and said the coils were in and car was problem free. Picked up the car and proceeded to sit in traffic. :cryying: Overall, the experience was good. I would have liked a phone call when they realized there was an problem with parts availability. It turned out to not be an issue, but if there had been additional problems, the car would have spent the night. Something I would have liked to know before the place was about to close. ESPECIALLY after the brick incident. Labor is labor...but seemed a little steep for what was prabably an easy diagnosis. Regardless, the coils tested good when I had done it...but obviously I don't have access to the equipement they used. So to fix the issue myself, I would have potentially spent the same amount just buying 8 new coils. Take what you will from my experience. It was a minor issue and was an easy fix. So not exactly a "test" of their tuning ability. Price was higher than I expected...but isn't it always? Bottom line: Problem found...problem solved. [/QUOTE]
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SVTPerformance's Chain of Restaurants
A Taste of Home
West
Blood Enterprises???
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