I am interested in taking a dispatching job for the police department, i was wondering if anyone here has worked at that job or at another job at the station? i've heard different things about the pay but mostly that it sucks?
I dispatched for 3 years before becomming a LEO. As it has been said before, it is an extremely demanding job requiring patience, multi tasking, quick thinking. Unfortunately, it's one of the most thankless, but most important jobs in law enforcement. We on the road depend on dispatchers to keep us safe. There is a huge difference in a good dispatcher, and a bad one, and it will sometimes determine how or what i do in a certain situation. One of the hardest things for me, because i wanted to be a LEO, was hearing one of my guys get into a fight, or not answer a 10-4 check and not knowing what was actually going on...theres a huge difference in sitting on the radio, and being on scene.
Our dispatch center handles taking emergency (911 calls) and non-emergency calls, and dispatching for EMS, Fire, and Law Enforcement, so keep in mind you may not get a chance to dispatch for Law Enforcement right away...and taking 911 calls isnt a walk in the park...Ive been on the phone with someone who shot themselves while i was talking to him, if tried to talk a distraught mother through CPR on her obviously deceased, drowned child. I've done the same with parents of SIDS victims. Ive also helped people deliver babies over the phone. It's a very stressful, but very rewarding career. Just be ready for long hours, lots of overtime, little pay, and no thanks for a job well done.
Good luck with whatever you decide!