The problem is that VWs use a 'lug bolt'. With that wheel there is 0 clearance inbetween the wheel and the lug. No way to get a socket slammed onto it. With the center of the lug bolt being stripped, no other options really. He said a shop put the wheels on, I'm sure the 'tech' just impacted them on without threading them by hand first. So the bolt was crossthreaded into the hub.