So the story starts last week when I went to change my oil. I had my oil chnaged at Fair Oaks Ford in Naperville and they torqued the drain plug so tight I couldnt get the thing to budge and didnt want to take the chance of stripping it on the day before Thanksgiving and being screwed. So, I took it back to Fair Oaks Ford yesterday....this is were I start to get pissed! They tell me they cant get my car on any of the lifts because it sits to low (car has never been lowered) other than having 17's on it. After just under 2 hours I get called to the cashier because my car is finally done and the girl tells me that my oil change will be $57 and some change. I about fall over! I take the bill out to the service department and they tell me they had to jack it up by hand so they charged me an extra $35. After arguing with this moron I finally got the Asst. Service Mgr. who actually was helpful...he took $13 bucks off of the bill. So, I payed $44 for a F#@*in oil change because they were incompetent the first time and torqued the drain plug to tight months ago! All in all I am just venting and warning anyone in the area what an ordeal it is to deal with their service department and to consider that if they consider Fair Oaks for any work.
:fm:
:fm: