Anyone else have issues with vmps service?
Sent from my SM-G955U using the svtperformance.com mobile app
Sent from my SM-G955U using the svtperformance.com mobile app
Vmp service issues
- Thread starter nfamous
- Start date
I have never had a problem, nor really recall hearing about anyone else having service related issues. Can you share the details?
I ordered a tune 5/18 and am still waiting. I called last Tuesday and they said they had everything and it should be soon, called today and they said they were going to put it Priority. Disappointed in the "10 day" time they quoted. I hope the tune is as good as it is supposed to be over the stock Roush Phase 1 tune. So far with the wait I keep thinking I should have gone with Lund or Brenspeed.
One and done Dave.
One and done with VMP?
Hell no. They did my car. I was talking about op who can’t wait.
Gotcha, had their tune on an 09 GT500 and was considering them for the 14 GT.
My 03 runs awesome. They did leave the tune open and I did add a little fuel on the high end. The 12:1 was a tad lean, now 11:8. No issues, these were based off logs and I understand how it works.
Sent from somewhere
If I were to ever build my car,......VMP gets my business.
VMP has tuned 3 of my cars, never an issue with the tune/drivability or service. This is a first for me to hear, ever.
Hunting idle with VMP 91 and 100 octane tunes. A switch to Lund Racing cleared it up and felt like the power hit harder.
VMP parts are top notch.
VMP parts are top notch.
Why the change?
Never had a problem with them, but since Bj left have not contacted them.
I have never had an issue with VMP, this is the first time I hear this...however, I will say I have not used them since BJ left so maybe things have changed.
For me I don't mind waiting, especially for how their tunes are raved about. I would just like a bit better communication. If you say 10 business days and are going to be more than that a quick note or reply in their Zen Desk saying that they are a bit behind and it will take more time would be great for customer service.
I had a VMP tune when I was on the stock blower (pulley, headers, RAI) and my car ran great. However, once I upgraded to their 2.3 VMP blower, VMP 3000 MAF, VMP BAP and injectors my car would not start. I had to go to a different tuner.
There was a guy on here that worked for VMP but had his car re-tuned by Kurgan.
There was a guy on here that worked for VMP but had his car re-tuned by Kurgan.
FWIW, I really wanted to use them to buy/install/tune my Raptor with a Roush.
Tell the guy over the phone that I saw their kit, how much power I want to make etc. Have done my research on the roush kit and them. Got a good recommendation from a former client etc.
I get a response basically of, "hey, if you could just fill out the form online for the vehicle and what you want done we can respond to you there".
I do that, and I get a link to their kit, that I already talked to the guy on the phone about. And a general cost for install.
Picked up the phone and called JDM, who actually listened and provided good feedback.
Tell the guy over the phone that I saw their kit, how much power I want to make etc. Have done my research on the roush kit and them. Got a good recommendation from a former client etc.
I get a response basically of, "hey, if you could just fill out the form online for the vehicle and what you want done we can respond to you there".
I do that, and I get a link to their kit, that I already talked to the guy on the phone about. And a general cost for install.
Picked up the phone and called JDM, who actually listened and provided good feedback.
Waiting for almost a month for a tune is crazy. If he ordered it 5/18 he should have had it last week even with the holiday.
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