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VMP Cobra Intercooler Core Tech Bulletin
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<blockquote data-quote="IllCobra" data-source="post: 16925523" data-attributes="member: 77366"><p>Instances such as these are not uncommon in the automotive industry; however, what truly sets a company apart is its willingness to take responsibility and rectify the situation at its own expense, without resorting to legal action. VMP's actions exemplify the true meaning of "standing behind your product." We all make mistakes at times, but the choice to acknowledge and correct those mistakes instead of concealing them and risking more harm is what truly defines a person, or in this case, a company. </p><p></p><p>I recall hearing Bryan Luna from MRL mentioning in one of his videos about his decision to discontinue using a particular shop due to repeated engine failures. Based on what I remember, it appears that the shop in question was utilizing a piston manufactured by a reputable brand. However, it seems that either a defective part, I think it was the piston pin, or an erroneous adjustment of the ring gap was responsible for the issues. In either scenario, the unfortunate person burdened with the financial consequences was the owner of the motor, rather than the shop or the piston supplier. </p><p></p><p>Hell, I find myself among the minority of individuals who fell victim to the valve seat drop, something that affected only a small fraction of 03 Cobras. However, I hold no grievances towards the early 2000's Ford company as a whole, since they promptly addressed the issue by providing a solution. Though I must admit, a hint of resentment does linger towards the two or three previous owners of my car who neglected to have the necessary recall performed lol</p><p></p><p>I commend VMP for their proactive approach in addressing and resolving this issue. It's good to see that they are not only acknowledging the problem but also going the extra mile by extending an offer to owners to bring in their vehicles, with the assurance that both the cost of the part and the labor will be covered.</p></blockquote><p></p>
[QUOTE="IllCobra, post: 16925523, member: 77366"] Instances such as these are not uncommon in the automotive industry; however, what truly sets a company apart is its willingness to take responsibility and rectify the situation at its own expense, without resorting to legal action. VMP's actions exemplify the true meaning of "standing behind your product." We all make mistakes at times, but the choice to acknowledge and correct those mistakes instead of concealing them and risking more harm is what truly defines a person, or in this case, a company. I recall hearing Bryan Luna from MRL mentioning in one of his videos about his decision to discontinue using a particular shop due to repeated engine failures. Based on what I remember, it appears that the shop in question was utilizing a piston manufactured by a reputable brand. However, it seems that either a defective part, I think it was the piston pin, or an erroneous adjustment of the ring gap was responsible for the issues. In either scenario, the unfortunate person burdened with the financial consequences was the owner of the motor, rather than the shop or the piston supplier. Hell, I find myself among the minority of individuals who fell victim to the valve seat drop, something that affected only a small fraction of 03 Cobras. However, I hold no grievances towards the early 2000's Ford company as a whole, since they promptly addressed the issue by providing a solution. Though I must admit, a hint of resentment does linger towards the two or three previous owners of my car who neglected to have the necessary recall performed lol I commend VMP for their proactive approach in addressing and resolving this issue. It's good to see that they are not only acknowledging the problem but also going the extra mile by extending an offer to owners to bring in their vehicles, with the assurance that both the cost of the part and the labor will be covered. [/QUOTE]
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