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SVTPerformance's Chain of Restaurants
Road Side Pub
United Airlines New "Passenger Removal" Tactics
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<blockquote data-quote="terrible one" data-source="post: 15581214" data-attributes="member: 10282"><p>1. They didn't say oh well they offered other means to correct their mistake. Again this happens in the buisness world all the time.</p><p></p><p>2. United didn't forcibly remove anyone. Chicago airport police did. Yes he paid for a ticket at a certain time and place. But guess what in the airline industry you don't ALWAYS leave at a certain time / place. Planes have maintenance issues, emergency landings, weather concerns, etc and get rerouted / delayed every day. Deal with it. So they wanted THEIR employees on a plane over you, so what? If an airline treats you so poorly stop flying with them.</p><p>I've been delayed to an overboarding issue and was sent on a taxi to another airport to fly on another plane before. Be an adult. I didn't kick and scream cuz my seat was given away.</p><p></p><p>3. I'm not ok with horrible customer service but again this happens in the business world. No company makes zero mistakes. Stop being so entitled with "companies not giving you what you paid for" BS. I just posted a thread about having a POS Samsung tv brand new, that had a lot of issues. Called customer service was treated poorly and got something other than what I paid for. You know what I'm going to do? Stop buying Samsung products. Pretty simple if you ask me. Companies with long strings of bad customer service don't survive. So if united treats people so poorly then they won't survive.</p></blockquote><p></p>
[QUOTE="terrible one, post: 15581214, member: 10282"] 1. They didn't say oh well they offered other means to correct their mistake. Again this happens in the buisness world all the time. 2. United didn't forcibly remove anyone. Chicago airport police did. Yes he paid for a ticket at a certain time and place. But guess what in the airline industry you don't ALWAYS leave at a certain time / place. Planes have maintenance issues, emergency landings, weather concerns, etc and get rerouted / delayed every day. Deal with it. So they wanted THEIR employees on a plane over you, so what? If an airline treats you so poorly stop flying with them. I've been delayed to an overboarding issue and was sent on a taxi to another airport to fly on another plane before. Be an adult. I didn't kick and scream cuz my seat was given away. 3. I'm not ok with horrible customer service but again this happens in the business world. No company makes zero mistakes. Stop being so entitled with "companies not giving you what you paid for" BS. I just posted a thread about having a POS Samsung tv brand new, that had a lot of issues. Called customer service was treated poorly and got something other than what I paid for. You know what I'm going to do? Stop buying Samsung products. Pretty simple if you ask me. Companies with long strings of bad customer service don't survive. So if united treats people so poorly then they won't survive. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
United Airlines New "Passenger Removal" Tactics
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