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SVT Shelby GT500
svtpp vs kr
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<blockquote data-quote="HKusp" data-source="post: 16606610" data-attributes="member: 194957"><p>To my knowledge, they don't have a lifetime warranty. If I recall correctly they have a 1 year warranty period,, but I will check on that. I warranteed the blown rear shock because it was the first month it was on the car. That process wasn't the best, as I had a couple of choices on how to handle it. First, I could take the shock off the car, send it to them, wait for them to determine if it was a defective shock, once they made their decision they would send me a replacement shock. Shipping to them on my dime. Car down while waiting for their determination. Then waiting for shock to be shipped back. OR I could buy the shock from them at a discount, put it on the car, send the defective one back to them, wait for the determination of whether it was defective, and if it was determined to be, then they would credit me back the money on my card. Less down time, so that is what I did. If they are lifetime warrantied, I will do that with the front struts then.</p></blockquote><p></p>
[QUOTE="HKusp, post: 16606610, member: 194957"] To my knowledge, they don't have a lifetime warranty. If I recall correctly they have a 1 year warranty period,, but I will check on that. I warranteed the blown rear shock because it was the first month it was on the car. That process wasn't the best, as I had a couple of choices on how to handle it. First, I could take the shock off the car, send it to them, wait for them to determine if it was a defective shock, once they made their decision they would send me a replacement shock. Shipping to them on my dime. Car down while waiting for their determination. Then waiting for shock to be shipped back. OR I could buy the shock from them at a discount, put it on the car, send the defective one back to them, wait for the determination of whether it was defective, and if it was determined to be, then they would credit me back the money on my card. Less down time, so that is what I did. If they are lifetime warrantied, I will do that with the front struts then. [/QUOTE]
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