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SVTPerformance's Chain of Restaurants
Road Side Pub
sirius-xm shady business practices
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<blockquote data-quote="B-O-B'03" data-source="post: 14699711" data-attributes="member: 3797"><p>So, last November they send some mail letting me know the credit card I have on file was expired and I needed to update it for my coming renewal in January.</p><p></p><p>The cost was $595.47 and I was not interested in renewing, so I just blew it off.</p><p></p><p>I checked my credit card statement today, before paying it off and noticed that, even though the card on file with sirius-xm had expired, they still managed to charge my account :mj:</p><p></p><p>I called my credit card company to dispute it and they got a rep from sirius-xm on the line, who said the standard BS, "why do you want to leave... oh it is too much $? we can offer you a better deal... blah, blah, blah".</p><p></p><p>I told them to just give me my $ back and we could part ways amicably... she started telling my I would have a credit with them to spend at a future date... um no, you fraudulently charged my account, I did not provide you with updated information, give it back.</p><p></p><p>The guy from the credit card company was on the line at the same time and said "let her do what ever she needs to do... we will make it right on our end" </p><p></p><p>So, I ended up getting it corrected but it makes me wonder... what is the point of expiring credit cards if vendors can just change the dates in their system and charge you anyway?</p><p></p><p>Be careful out there.</p><p></p><p>-Brian</p></blockquote><p></p>
[QUOTE="B-O-B'03, post: 14699711, member: 3797"] So, last November they send some mail letting me know the credit card I have on file was expired and I needed to update it for my coming renewal in January. The cost was $595.47 and I was not interested in renewing, so I just blew it off. I checked my credit card statement today, before paying it off and noticed that, even though the card on file with sirius-xm had expired, they still managed to charge my account :mj: I called my credit card company to dispute it and they got a rep from sirius-xm on the line, who said the standard BS, "why do you want to leave... oh it is too much $? we can offer you a better deal... blah, blah, blah". I told them to just give me my $ back and we could part ways amicably... she started telling my I would have a credit with them to spend at a future date... um no, you fraudulently charged my account, I did not provide you with updated information, give it back. The guy from the credit card company was on the line at the same time and said "let her do what ever she needs to do... we will make it right on our end" So, I ended up getting it corrected but it makes me wonder... what is the point of expiring credit cards if vendors can just change the dates in their system and charge you anyway? Be careful out there. -Brian [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
sirius-xm shady business practices
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