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The Terminator
Terminator Talk
Sigala carbon fiber pieces
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<blockquote data-quote="DCguy" data-source="post: 16959990" data-attributes="member: 196849"><p>Im glad you've had good luck with your pieces and, like said above, give credit to them for producing carbon parts for these old cars. With CarbonDriven seemingly out of business, they appear to be the only game in town. </p><p></p><p>Unfortunately my experience was not a positive one. I made a bulk order with them for a hood, rear spoiler, rocker panels, and grill delete. I did not expect perfect fitment as with anything aftermarket these days, there is always some small degree of modification. I had to slightly alter the hole location in the grill delete where the tabs press in the top...no big deal. </p><p></p><p>However, the rocker panels were off by miles and just plain unusable. I'm not sure how they could be off by that much.....some holes were out by a full inch or more. Ok, fine mistakes happen so I contacted Sigala with detailed pictures showing the problem. I got one email response from a guy saying he'd pass them along and get back to me and then crickets for months. They have no phone number so email is all I had. After probably a dozen emails I finally contacted my CC company and had them reverse the charge for the panels and shipping. </p><p></p><p>For me, a company is only good as its support. If you don't stand by your product or support your customers, your company is trash. Let me be clear they were very responsive and friendly leading up to when I made the order.......but after they got the $$$ it was radio silence. That is the sign of shit customer service. That was probably two years ago so hopefully their QC and CS has improved since then, but that was my experience.</p></blockquote><p></p>
[QUOTE="DCguy, post: 16959990, member: 196849"] Im glad you've had good luck with your pieces and, like said above, give credit to them for producing carbon parts for these old cars. With CarbonDriven seemingly out of business, they appear to be the only game in town. Unfortunately my experience was not a positive one. I made a bulk order with them for a hood, rear spoiler, rocker panels, and grill delete. I did not expect perfect fitment as with anything aftermarket these days, there is always some small degree of modification. I had to slightly alter the hole location in the grill delete where the tabs press in the top...no big deal. However, the rocker panels were off by miles and just plain unusable. I'm not sure how they could be off by that much.....some holes were out by a full inch or more. Ok, fine mistakes happen so I contacted Sigala with detailed pictures showing the problem. I got one email response from a guy saying he'd pass them along and get back to me and then crickets for months. They have no phone number so email is all I had. After probably a dozen emails I finally contacted my CC company and had them reverse the charge for the panels and shipping. For me, a company is only good as its support. If you don't stand by your product or support your customers, your company is trash. Let me be clear they were very responsive and friendly leading up to when I made the order.......but after they got the $$$ it was radio silence. That is the sign of shit customer service. That was probably two years ago so hopefully their QC and CS has improved since then, but that was my experience. [/QUOTE]
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