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SVTPerformance's Chain of Restaurants
Road Side Pub
Should I make a big deal about this and raise some hell tomorrow?
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<blockquote data-quote="RedVenom48" data-source="post: 16614550" data-attributes="member: 166576"><p>As a former dealer service tech, I can assure you that there is a WIDE variety of give-a-shit in the techs employed. Luxury, entry level, Big 3, Asian doesnt matter.</p><p></p><p>I'd say that for me as a tech, leaving a car like that is unacceptable for the Customer to find. Doesnt matter if it's the lube monkey in the Quicklane oilchange pit or a Senior Master SVT/Performance technician. Shouldn't matter if it's a GT350, an F450 Platinum or an Ecosplat. Nothing less than doing it the right way should acceptable for the most basic maintenance a car needs.</p><p></p><p>I wouldn't go in on a rampage, but I'd absolutely demand that my car not be made a mess. An oil change should not leave residual oil to leak onto the customers garage floor. That is unacceptable to me, and I'm glad it isnt for you.</p><p></p><p>Make them clean it to YOUR satisfaction, and see if they'll comp you an oil change for the hassle. As stated earlier be calm and cool, but be clear you expect to be taken care of.</p></blockquote><p></p>
[QUOTE="RedVenom48, post: 16614550, member: 166576"] As a former dealer service tech, I can assure you that there is a WIDE variety of give-a-shit in the techs employed. Luxury, entry level, Big 3, Asian doesnt matter. I'd say that for me as a tech, leaving a car like that is unacceptable for the Customer to find. Doesnt matter if it's the lube monkey in the Quicklane oilchange pit or a Senior Master SVT/Performance technician. Shouldn't matter if it's a GT350, an F450 Platinum or an Ecosplat. Nothing less than doing it the right way should acceptable for the most basic maintenance a car needs. I wouldn't go in on a rampage, but I'd absolutely demand that my car not be made a mess. An oil change should not leave residual oil to leak onto the customers garage floor. That is unacceptable to me, and I'm glad it isnt for you. Make them clean it to YOUR satisfaction, and see if they'll comp you an oil change for the hassle. As stated earlier be calm and cool, but be clear you expect to be taken care of. [/QUOTE]
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SVTPerformance's Chain of Restaurants
Road Side Pub
Should I make a big deal about this and raise some hell tomorrow?
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