Should I make a big deal about this and raise some hell tomorrow?

jpro

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Wasn't done on a Friday afternoon was it? :eek:


LOL, no, it was done on Wednesday at noon.

I got an email from the service manager this morning asking how my service went. I replied in a cordial manner and explained what happened. He called me this afternoon and said to come in any time and ask for him and they will put it up on the rack immediately and thoroughly clean the underside of the car. I think I will do that because the oil has dried onto the plastic and I can't reach it. They'll probably **** it up though. LOL
 

JAJ

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So far in this thread, nobody has explained the usual reason you have oil on the floor after a GT350 oil change.

The underbody at the front has an aero extension back from the splitter that ends just forward of the drain plug. Now, the drain plug is a plastic unit that turns 1/3 of a turn to remove, 1/3 of a turn to lock back in. Leaks are rare.

However, oil gets on the splitter aero undertray when they take the filter off. It has a removable port in it to service the filter, but oil goes everywhere when you unscrew the filter housing. You lose about 1/2 quart of oil and if you don't take a lot of care, it ends up in a pool on the top of the undertray. And then it drips on the ground under the car until it's all gone, which can take a while.

So, the oil you're seeing, so long as there isn't an actual leak, is from changing the filter. Give it a couple of weeks and it'll be gone, or have the dealer clean up the mess. Either way, it's only temporary.
 

ShelbyGT5HUN

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Just hope that disgruntled tech:

1) used the right oil
2) didn't put valve lapping compound in the oil filter and filler hole, because he's jealous and wants to ruin other people's shit...
 

jpro

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So far in this thread, nobody has explained the usual reason you have oil on the floor after a GT350 oil change.

The underbody at the front has an aero extension back from the splitter that ends just forward of the drain plug. Now, the drain plug is a plastic unit that turns 1/3 of a turn to remove, 1/3 of a turn to lock back in. Leaks are rare.

However, oil gets on the splitter aero undertray when they take the filter off. It has a removable port in it to service the filter, but oil goes everywhere when you unscrew the filter housing. You lose about 1/2 quart of oil and if you don't take a lot of care, it ends up in a pool on the top of the undertray. And then it drips on the ground under the car until it's all gone, which can take a while.

So, the oil you're seeing, so long as there isn't an actual leak, is from changing the filter. Give it a couple of weeks and it'll be gone, or have the dealer clean up the mess. Either way, it's only temporary.

This is exactly right. I understand that there aren't a lot of 350's out there that roll into any one dealership for oil changes, but you'd think they would develop an effective way for changing the oil without creating such a mess. I guess not though.
 

GNBRETT

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Bob most auto repair shops up north use oil as heat so they recycle it. Just fill up jugs and dump them off at any shop that uses it as heat. They will gladly take it!

Guys, some don't change their own oil anymore (me included) because it can be difficult disposing of the old oil.
 

boost88

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Bob most auto repair shops up north use oil as heat so they recycle it. Just fill up jugs and dump them off at any shop that uses it as heat. They will gladly take it!
Yeah my in laws use oil to heat the trans shop. I just drop my stuff off to them. They have a slick set up just pour it straight yo a pipe in the floor for the under ground tank

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mld54

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I'm a retired Ford tech, and worked at several dealerships over the years. All of them had some really good technicians and all of them had people I wouldn't let put air in my tires. It doesn't matter whether you are getting your oil changed or food at McDonalds. some people f**k everything they touch up because they just don't care !
 

RedVenom48

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So far in this thread, nobody has explained the usual reason you have oil on the floor after a GT350 oil change.

The underbody at the front has an aero extension back from the splitter that ends just forward of the drain plug. Now, the drain plug is a plastic unit that turns 1/3 of a turn to remove, 1/3 of a turn to lock back in. Leaks are rare.

However, oil gets on the splitter aero undertray when they take the filter off. It has a removable port in it to service the filter, but oil goes everywhere when you unscrew the filter housing. You lose about 1/2 quart of oil and if you don't take a lot of care, it ends up in a pool on the top of the undertray. And then it drips on the ground under the car until it's all gone, which can take a while.

So, the oil you're seeing, so long as there isn't an actual leak, is from changing the filter. Give it a couple of weeks and it'll be gone, or have the dealer clean up the mess. Either way, it's only temporary.
If thats the case then the tech should have known that and built a rag nest under/around the filter area.

As a former Lexus technician, we had a problem with IS300 (2JZ-GE) engines having residual oil seep down off the drivers motor mount. Eventually, guys would use large 7-11 plastic cups to twist off the filter to capture as much oil as possible. Even still, you had to have a fresh can of brake clean and use the straw to displace as much oil off the mount. Eventually we just took it back to the pressure washer and got the nozzle right on the mount for a minute. I kept a spray bottle of degreaser on my cart just for that oil change to make the cleaning faster.

Point is that if you are a technician that gives a shit about your workmanship, you treat the customer's ride like your own. If it means taking more aero covers off then do it. Believe it or not, some flat rate techs (me and many others) did the right thing.

I had good days and bad days too... I wasnt perfect for sure. But I rarely had comebacks, and any I did have were simple fixes.
 

JAJ

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If thats the case then the tech should have known that and built a rag nest under/around the filter area.

As a former Lexus technician, we had a problem with IS300 (2JZ-GE) engines having residual oil seep down off the drivers motor mount. Eventually, guys would use large 7-11 plastic cups to twist off the filter to capture as much oil as possible. Even still, you had to have a fresh can of brake clean and use the straw to displace as much oil off the mount. Eventually we just took it back to the pressure washer and got the nozzle right on the mount for a minute. I kept a spray bottle of degreaser on my cart just for that oil change to make the cleaning faster.

Point is that if you are a technician that gives a shit about your workmanship, you treat the customer's ride like your own. If it means taking more aero covers off then do it. Believe it or not, some flat rate techs (me and many others) did the right thing.

I had good days and bad days too... I wasnt perfect for sure. But I rarely had comebacks, and any I did have were simple fixes.
I have the early spin-on filter, but both filters have the same problem - they're mounted at about a 45 degree angle and the engine wiring harness runs snug right below where the filter separates from the mount as you unscrew it. The easiest way to contain the mess is with the spin-on is to punch a hole in the filter and let it drain before you take it off. That's not so handy for the cartridge filter though, so making a mess is pretty much assured. A form-a-funnel and some shop towels is about the best you can do.
 

AustinJ427

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I have the early spin-on filter, but both filters have the same problem - they're mounted at about a 45 degree angle and the engine wiring harness runs snug right below where the filter separates from the mount as you unscrew it. The easiest way to contain the mess is with the spin-on is to punch a hole in the filter and let it drain before you take it off. That's not so handy for the cartridge filter though, so making a mess is pretty much assured. A form-a-funnel and some shop towels is about the best you can do.
Yeah this.

First time I did mine, it made enough of a mess that I went through a whole roll of paper towels to clean it up.

After that, I would crack the filter loose a little, punch a hole in the corner and give it 5 minutes to drain. Doing it that way made for a pretty darn clean oil change in general.
 

01yellercobra

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You say it like its a bad thing that they accidentally drain the trans then put an extra 6 quarts of oil in the motor
Old coworker of mine lost an engine because they didn't put oil back in it. And he had to take them to court for it.
 

coposrv

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I can’t image how simple and care free your life must be to even make this thread let alone taking the time to bring the car back to the dealer. I’m extremely jealous of the bubble you’re living in.


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